Job Title : Client Relationship Manager – Real Estate (Female)
Location : Noida, Uttar Pradesh
Experience Required : 3-7 Years
Industry : Real Estate (Residential / Commercial)
Job Summary :
We are seeking a dynamic and customer-focused Client Relationship Manager with a strong background in real estate sales and leasing to manage client relationships, handle property transactions, and support sales operations. The ideal candidate will have excellent communication skills, a deep understanding of the real estate market, and a proven track record in handling clients through the entire sales / leasing lifecycle.
Key Responsibilities :
Client Relationship Management :
- Build and maintain strong, long-lasting relationships with clients to ensure high customer satisfaction.
- Act as a trusted consultant by understanding client needs and recommending suitable property solutions.
- Maintain regular communication to nurture long-term client engagement.
Sales & Leasing Operations :
Assist clients in buying, selling, or leasing residential and / or commercial properties.Conduct site visits and explain key features and benefits of properties.Facilitate price negotiations, offer presentations, and closing formalities.Coordinate preparation of agreements, documentation, and legal paperwork.Lead Management & Follow-up :
Handle and respond to leads generated via online portals, walk-ins, referrals, or outbound marketing.Maintain updated client records in the CRM system and ensure timely follow-ups.Convert leads into qualified prospects through effective communication and persuasion.Market Awareness :
Stay up to date with local market trends, pricing, and new project launches.Share insights with clients regarding property valuations, rental returns, and investment opportunities.Client Servicing & Coordination :
Act as a point of contact between clients and internal departments (legal, marketing, operations).Ensure smooth coordination during documentation, registration, and post-sales processes.Resolve client queries or concerns professionally and promptly.Reporting & Documentation :
Maintain accurate documentation of all client interactions, feedback, and progress.Prepare and present regular reports on client engagement, property visits, and sales conversions to the management team.Key Skills Required :
Excellent Communication & Interpersonal SkillsStrong Negotiation & Persuasion AbilitiesCRM Tools & Lead ManagementReal Estate Sales & Leasing KnowledgeDeal Closure ExpertiseProblem Solving & Client ServicingDocumentation & ReportingQualifications :
Bachelor's degree in Business, Marketing, Real Estate, or a related field.Minimum 3 years of experience in CRM, client servicing, or sales within the real estate sector.Proficiency in CRM software and Microsoft Office tools.Skills Required
CRM Tools, Lead Management