What this job involves :
- Serve as the first point of contact for visitors and employees at the front desk
- Provide a warm, professional welcome and assist with directions or queries
- Handle all incoming and outgoing calls and manage call distribution professionally
- Maintain and improve the front office environment, including display of magazines / newspapers
- Maintain and update administrative records and databases (e.g., call logs, client contacts)
- Perform general administrative duties and support help desk operations
- Ensure compliance with company regulations and procedures
- Contribute to monthly management reports and client documentation
- Participate in emergency evacuation drills and procedures
- Support conference room management, events coordination, and flower arrangements
- Develop and maintain reception policies and procedures
What we're looking for :
Graduate in any discipline1–5 years of experience in front desk management or receptionist rolesExperience in client reporting and continuous improvement initiativesStrong computer literacy and ability to manage multiple systemsKnowledge of occupational safety requirements is a plusExcellent people skills and a strong customer service orientationAbility to multitask and interact with individuals at all organizational levelsWhat JLL offers :
Entrepreneurial and inclusive work environmentOpportunities for personal and professional growthTotal Rewards Program with competitive pay and benefitsSkills Required
Front Desk, Customer Service, Front Office Management