ServiceNow CMDB Architect

Job Title : ServiceNow CMDB Architect

Experience : 10+ Years

Location : Remote

Employment Type : Contract

About the Role :

We are seeking a highly experienced ServiceNow CMDB Architect to lead enterprise-scale CMDB design, implementation, and optimization. The ideal candidate will have a deep understanding of ServiceNow ITSM / ITOM , CMDB best practices, and discovery / service mapping processes. This role requires strong analytical, problem-solving, and communication skills to align technical architecture with business needs.

Key Responsibilities :

• Architect, design, and maintain an enterprise-scale CMDB within ServiceNow.
• Implement ServiceNow Discovery and Service Mapping to ensure accurate, up-to-date configuration data.
• Ensure adherence to CMDB best practices and ITIL guidelines.
• Collaborate with ITSM, ITOM, and other stakeholders to integrate CMDB with broader IT processes.
• Provide guidance on CMDB health, governance, and compliance .
• Troubleshoot complex CMDB issues and provide scalable solutions.
• Mentor and guide team members on CMDB architecture and ServiceNow best practices.

Required Skills & Experience :

Why Join Us?