Tech Support Engineer- Fintech Infrastructure

We are hiring on behalf of our client – Surfinmeta Bharat , a leading IT services and digital solutions company providing cutting-edge technology services and innovative solutions to empower businesses. They deliver advanced IT infrastructure, cloud solutions, and digital transformation services across multiple industry verticals.

Role Overview

Department : IT Operations & Technical Support

Reporting To : IT Operations Manager

Experience : 4–5 years

Employment Type : Full-time

Location : Ahmedabad, Gujarat – GIFT City

⚡ Notice Period : Immediate joiners preferred

The Tech Support Engineer will provide comprehensive technical support to internal teams, ensuring seamless operations of critical infrastructure, servers, networks, and endpoints. This role requires strong fintech domain knowledge combined with hands-on expertise in infrastructure troubleshooting and resolution.

Key Responsibilities

Infrastructure & Server Management

• Monitor and maintain server health, uptime, and performance across on-premises and cloud environments
• Diagnose and resolve server-related issues including hardware failures, disk space management, and service outages
• Perform routine server maintenance, updates, patches, and security configurations
• Manage backups, disaster recovery procedures, and ensure business continuity

Network & Connectivity Support

Endpoint & End-User Support

Fintech-Specific Support

Documentation & Process Improvement

Security & Compliance

Required Qualifications

Experience & Technical Skills

Soft Skills

Education

If you excel at troubleshooting complex systems, supporting mission-critical fintech infrastructure, and turning technical challenges into seamless solutions, we’d like to meet you. Apply at hr@finguruindia.com