Car Advisor

Job description

CARS24 is seeking a highly motivated  Car Advisor  to assist customers in selecting and purchasing pre-owned vehicles. The ideal candidate will have a strong background in automotive sales, excellent customer interaction skills, and a keen understanding of the pre-owned car market.

Key Responsibilities :

• Customer Engagement :  Greet and assist customers, understanding their requirements to recommend suitable vehicles.
• Sales Process Management :  Handle the entire sales cycle from initial contact to finalizing the transaction.
• Product Knowledge :  Maintain up-to-date knowledge of the car inventory, features, pricing, and competitive market trends.
• Test Drives :  Arrange and accompany customers on test drives while addressing their queries.
• Financial Consultation :  Provide customers with financing options and ensure transparency in financial dealings.
• Documentation :  Assist in completing sales contracts, financing applications, and other required paperwork.
• Customer Follow-ups :  Maintain relationships with previous customers to encourage repeat business.
• Customer Service :  Address customer concerns professionally, ensuring a high level of satisfaction.
• Collaboration :  Work closely with the sales and support teams to streamline processes.

Requirements :

Skills Required

Documentation, Product Knowledge, Customer Engagement