Order Management Associate

Job description

Role & responsibilities

• Processing sales orders for the company's sales divisions.
• Developing documentation related to support.
• Planning inventory control.
• Arranging distribution of products.
• Solving problems in cases of product returns.
• Placing orders, processing return requests, and entering credits.
• Handling customer inquiries regarding product information, ordering procedures, special orders, pricing,quotes, problems, returns, and shipping.
• Communicating with customers about order status, any delays, or problems with their requests.
• Serving as a liaison with third-party delivery services to coordinate deliveries and resolve problems.
• Providing information and assistance as needed to inventory and warehouse personnel to expedite processing of damaged and defective merchandise.
• Performing additional duties as required or requested.

Preferred candidate profile

specialization in Order Management is preferred.

with customers and US stakeholders.

employees and management.

and Access (optional).

solving skills.

Role :   Sales Support & Operations - Other

Industry Type :   IT Services & Consulting

Department :   Sales & Business Development

Employment Type :   Full Time, Permanent

Role Category :   Sales Support & Operations

Education

UG :   Any Graduate

Skills Required

Sales Order Processing, Purchase Order, Order Fulfillment