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Assoc Mgr. Professional Services Consulting

Assoc Mgr. Professional Services Consulting

ConfidentialPune
30+ days ago
Job description

Key Responsibilities :

  • Lead and manage multiple consulting engagements across clients, ensuring on-time and within-budget delivery.
  • Serve as a strategic advisor to clients, understanding their business goals and aligning solutions accordingly.
  • Supervise and mentor a team of consultants and analysts, supporting professional development and performance.
  • Partner with sales, product, and engineering teams to scope solutions and support pre-sales activities as needed.
  • Develop and maintain detailed project plans, resource allocations, and risk mitigation strategies.
  • Ensure high-quality deliverables that meet or exceed client expectations and internal quality standards.
  • Monitor project health, report on KPIs, and lead issue resolution and client escalations.
  • Contribute to continuous improvement of methodologies, processes, and tools used within the professional services team.

Qualifications : Required :

  • Bachelor's degree in Business, Computer Science, Engineering, or related field
  • 5+ years of experience in consulting, professional services, or project management
  • 1–2 years in a leadership or team lead role
  • Strong understanding of implementation lifecycles, client management, and enterprise software solutions
  • Preferred :

  • Master's degree (MBA or relevant field)
  • Experience in SaaS or enterprise platform implementations (e.g., ERP, CRM, cloud solutions)
  • PMP, Prince2, or Agile certification
  • Familiarity with tools like Jira, Asana, Smartsheet, Salesforce, or ServiceNow
  • Skills Required

    Jira, Asana, smartsheet , Salesforce, Erp, Crm

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