Digital Experience Monitoring Specialist

Role - Nexthink Administrator

Years of Experience - 7 to 12 years

Location - Chennai & Kochi

• Experience in configuring new instance and administering the same.
• Analyse the reported data and identify the potential ways to improve the device performance.
• Able to troubleshoot the issue with data reported.
• Knowledge in writing NQL queries.
• Create analytical reports as per customer need.
• Experience in integration with other tools like SNOW, external Database.
• Proficiency in creating custom dashboards, investigation, alerts, and monitor.
• Proficiency in using the OOB remote action and creating custom remote actions.
• Understanding of IT Infrastructure Operations
• Good knowledge in Powershell
• Configuration and Administration of the Nexthink platform.
• Review the current infrastructure to identify potential quality improvements
• Document the activities if not documented.