Assistant Vice President – Program Management & GCC Operations Consultant

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Vice President - Program Management & GCC Operations Consultant

We anticipate hiring a breadth of GCC Advisory capabilities - reflecting our clients' requirements for support. these candidates would be expected to be able provide practical advice - both advising clients on best practices, and implementing and running those practices where required.

Responsibilities

• .To bring industry knowledge, world-class consulting capabilities, innovation and ground-breaking technology to our clients for Global Capability Centers and Global Business Services organisations
• .Execute projects to deliver outcomes for clients across the lifecycle of their GBS / GCC projects - from strategy & design, build and transition, operate and transform and (in the case of BOTT models) Transfer back to the client.
• .Contribute to the development of thought leadership and points of view, to promote the capabilities and positioning that Genpact seek to build in this market
• .Support development of the GBS / GCC advisory practice - including identifying, attracting and developing new talent.
• .Lead and deliver complex, multi-phase programs across the full lifecycle of Global Capability Centre (GCC) operations, from strategy and design through build, transition, operate, transform, and (where relevant) transfer back to the client.
• .Oversee program governance, ensuring alignment with client objectives, robust risk management, and achievement of key milestones, budgets, and quality standards.
• .Drive operational excellence by implementing best practices in process optimization, digital transformation, and continuous improvement across GCC functions.
• .Manage cross-functional teams and stakeholders, fostering collaboration between advisory, technology, operations, and client teams to ensure successful program outcomes.
• .Develop and maintain strong client relationships, providing consultative guidance and thought leadership to support clients' GCC strategy, transformation, and operational goals

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.