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Manager Agile Program Manager

Manager Agile Program Manager

Publicis SapientKolkata, IN
3 days ago
Job description

Job Purpose

  • Lead the overall delivery setup and execution, people and financials management for the assigned software services projects / program work streams in order to realize defined business outcomes with mid-sized, globally distributed teams
  • Partner with Agile leads, other delivery leads, clients and other internal / external stakeholders to drive effective adoption of best practices, deployment of processes, methodologies and tools, execution of ceremonies and to drive continuous improvement on delivery engagements
  • Contribute to pre-sales and works with the legal and operations teams to ensure compliance
  • Manage relationships & status reporting within the organization, with clients & applicable third parties
  • Manage internal and external dependencies for the project or program
  • People management responsibilities for team members, track leads, scrum masters and product owners
  • Participate in Delivery Management and (or) Agile communities
  • The Scrum Master is trained on practicing Scrum and helps a team adopt Scrum in order to deliver quality releases quickly to market
  • Expertise with various Agile Methodologies –Scrum, Scrum with XP, Kanban, and Scrum ban etc.
  • Expertise with various Agile Tools - Jira, Xplanner, Confluence, RTC, TFS, Rally etc. and ensuring adoption in consistent manner.
  • Act as servant leader and shield the team from external interference and distractions to keep it in group flow
  • Create self-organizing teams, build consensus and resolve conflict
  • Responsible for the team to follow processes, establish and actively facilitate the cadence of all scrum ceremonies, and remove team impediments or escalate as per defined SLAs
  • Ability to partner with product owner and manage backlog - backlog prioritization, backlog grooming, ready groomed stories for next 3 iterations
  • Responsible for Definition of Done, Definition of Ready, Sprint Dashboard, Burn down Charts, QA Metrics (Quality / Technical Debt; Cycle Time / Lead Time), Story Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, push for Automation, Story Estimation techniques (like planning poker) etc.
  • Ability to manage and increase team velocity, measure efficiency at team and individual level
  • Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders
  • Good to have functional understanding of project and business value being delivered
  • Keeps scrum artifacts updated and visible
  • Knowledge of engineering best practices (XP, Refactoring, Clean code patterns, CI / CD – DevOps, TDD / BDD / DDD, Trunk based development)

Mandatory Skills & Experience

  • Over 3 years of experience as the lead project manager for full lifecycle delivery of mid-sized (>
  • 6 months in schedule and >

    600 person days in effort) software services projects or programs with globally distributed teams

  • Strong “hands on” project management experience from inception to closure phases
  • Experience with 2 or more engagements as a lead (scrum master, product owner, Kanban lead, etc.) on delivery or consulting projects / programs based on Scrum / Kanban framework
  • Experience of delivering one or more fixed time, fixed price or SLA based managed services engagements
  • Over 2 years of lead experience in a direct client facing role (preferably in the US or UK) as part of a consulting / services organization
  • Knowledge of 2 or more effort and cost estimation methodologies / frameworks
  • Direct people management responsibilities for 5 or more people (including track leads / other leads) and indirect responsibility / span of 15 or more people as part of a cross functional team comprising of business analysts. Creative designers, developers, testers and other support functions
  • Strong commercial acumen i.e understanding of pricing models, delivery P&L, budgeting, etc. Basic level understanding of contracts
  • Industry experience on Retail, Financial Services, Energy & commodities, Travel & Hospitality, Automotive, Consumer products is preferred.
  • . Reporting dashboard
  • Nice to have Experience & Credentials

  • Diverse experience across more than one service offering such as application development and maintenance, application / product support, systems integration, product engineering, package implementation, project management consulting, etc.
  • Practitioner experience as an Agile Coach
  • Delivery experience with scaled agile engagements
  • Certifications : SAFe or other scaled agile related certifications
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    Program Manager • Kolkata, IN

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