Senior Client Quality Manager Client Quality Manager

The Client Quality Manager (CQM) is primarily responsible for the implementation and maintenance of the quality system and training for their assigned client projects ensuring that the project maintains compliance with global regulations legislation PrimeVigilance and Client requirements. They drive quality.

Core responsibilities

• Oversight of all project related quality activities
• Drive project related quality improvement and providing quality advice
• Client management including direct oversight for client quality related activities for project.
• Develop and maintain a project specific Quality Management Plan.
• May act as main point of contact for all audit related activities for project and involvement in Deviation and CAPA Management responsibilities
• Ensures relevant quality KPIs are established and monitored
• Provide quality content and analysis for project monthly reports
• Working closely with Quality Management Quality Assurance and Audit Management teams ensuring all aspects of company and clients QMS are adhered to by the Project.
• Supporting junior members of the team and possible line management responsibilities involvement in training of employees on client projects

Qualifications :

Additional Information :

We prioritize diversity equity and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why Because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We offer :

Our core values are key to how we operate and if you feel they resonate with you then PrimeVigilance could be a great company to join!

Come and join us in this exciting journey to make a positive impact in patients lives. We look forward to welcoming your application!

Remote Work : Yes

Employment Type : Full-time

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Experience : years

Vacancy : 1