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Altruist Technologies - Business Head - Co-Living Spaces

Altruist Technologies - Business Head - Co-Living Spaces

Altruist Technologies Pvt. Ltd.Punjab, India
1 day ago
Job description

Job Description

Position Title : Business Head - Co-Living

Location : Panchkula, Haryana

Reporting To : Group CEO / Managing Director

Department : Operations / Business Management

Employment Type : Full-Time

Role Overview

The Business Head - Coliving will be responsible for leading and scaling the the Coliving operations. This role demands strategic vision, operational excellence, and a deep understanding of the urban rental and shared living ecosystem. The incumbent will oversee P&L, customer experience, facility management, vendor partnerships, and team leadership to ensure sustainable growth and high occupancy.

Key Responsibilities

Business Strategy & Growth

  • Develop and execute the business plan for the Co-living properties across India
  • Drive occupancy, revenue, and profitability targets
  • Identify market trends, competitor benchmarks, and expansion opportunities

Team Leadership & Culture

  • Build and manage a high-performing on-site operations team
  • Foster a culture of accountability, service excellence, and community engagement
  • Conduct regular performance reviews and training programs
  • Operations & Facilities

  • Oversee day-to-day property operations including maintenance, housekeeping, and security
  • Ensure compliance with safety norms, municipal regulations, and internal SOPs
  • Coordinate with Admin & Facilities team for infrastructure upgrades and AMC
  • Customer Experience & Engagement

  • Ensure superior resident experience through proactive service delivery
  • Implement feedback mechanisms, grievance redressal, and community-building initiatives
  • Monitor NPS and satisfaction scores to drive retention
  • Financial & Vendor Management

  • Manage budgets, expenses, and cost optimization initiatives
  • Negotiate and manage vendor contracts for utilities, catering, laundry, etc.
  • Track financial KPIs and report monthly performance to leadership
  • Compliance & Audit

  • Ensure adherence to local housing laws, fire safety, and labor regulations
  • Support internal and external audits with documentation and process transparency
  • Qualifications & Experience

    Criteria Requirement

    Education Graduate / Postgraduate in Business, Hospitality, or Real Estate

    Experience 8-12 years in operations, hospitality, or real estate; 3+ years in leadership

    Skills Strategic planning, team management, budgeting, vendor negotiation

    Tools Familiarity with property management systems, CRM, and MS Office

    Language Proficiency in English and Hindi; local dialects a plus

    Preferred Attributes

  • Entrepreneurial mindset with a bias for action
  • Strong interpersonal and negotiation skills
  • Passion for community living and customer-centricity
  • Ability to thrive in a fast-paced, dynamic environment
  • (ref : iimjobs.com)

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