Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)
iCare Softwaretiruchirappalli, tamil nadu, in16 days ago
Job type
- Remote
Job descriptionBusiness Consulting : Hold meeting / s to discover and document each client’s business needs Solution Engineering : Discuss potential solutions internally and get customers’ approvals. Configure the approved solution in the software and validate with test cases Training : Deliver training to stakeholders (owners, directors, admins) Go Live Help : Serve as a trusted consultant during rollout Provide Tier 2 / 3 support on business issues (e.g., finance, administration, reporting, child development outcomes, BI / AI tools) Troubleshoot user issues and coordinate with the dev team when needed Strengthen relationships with customers by understanding their evolving goals Experience in Customer Success, Client Onboarding, or Account Management for a B2B SaaS product Strong business communication and problem-solving skills Experience in the childcare or education industry is a strong plus The ability to work independently and follow structured workflows Availability to work full-time during U.S. business hours (IST evening / night shift)
📌 Important : To Apply
Please complete the following :
- Math / Logic Quiz (https : / / forms.gle / dnh8NdeCJKwDTK9r8)
- Onboarding Experience Questionnaire (https : / / forms.gle / eB5Pvq5JphEaSL3X8)
Send your resume with a cover letter explaining why this is the right job for you to :
📧 jobs@icaresoftware.com
Applications without the above will not be considered.
About iCare Software and the CSM Role
iCare is a U.S.-based enterprise SaaS company with 25+ years of industry experience. We help early education organizations streamline operations, improve financial performance, and enhance child development tracking through powerful, flexible software.
We are hiring Customer Success Managers to join our team remotely from India .
This hands-on role involves both strategic onboarding and technical customer support . You will work closely with new and existing clients to ensure their success — from implementation and training to ongoing support and optimization. You’ll need to be ready on day one with a solid understanding of B2B SaaS processes, workflows, and customer success best practices.
⏰ This is a full-time remote role requiring work during U.S. business hours (typically 6 : 00 PM to 4 : 00 AM IST).
Let’s transform childcare together.
What You’ll Do🧭 Onboarding New Customers (Implementation)
🛠️ Ongoing Support
What We’re Looking For
Create a job alert for this search
Manager Enterprise • tiruchirappalli, tamil nadu, in
Related jobs
Join us as an Associate Customer Success Manager and revolutionize the higher education sector! We are seeking passionate individuals who are dedicated to transforming student learning experiences ...Show moreLast updated: 30+ days ago
North America–based startup helping SMBs boost revenue, enhance customer experience, and automate 24 / 7 support effortlessly.
Shopify, Zendesk, HubSpot, and more) - helping businesses grow without ne...Show moreLast updated: 6 days ago
Please complete the following : .Onboarding Experience Questionnaire (.Send your resume with a cover letter.Applications without the above will not be considered.
About iCare Software and the CSM Role...Show moreLast updated: 9 days ago
Articulate Storyline Developer .Full-time / Contract / Freelance] .We are seeking a detail-oriented.Articulate Storyline Developer.
Learning modules in Storyline, based on supplied scripts, designs,...Show moreLast updated: 6 days ago
- Promoted
Business Development Lead
Thalamus AITiruchirappalli, IN Location : Remote (India-based candidates working US hours).Thalamus AI is a prompt-based, multi-agent platform built for enterprises to streamline response management for RFPs, bids, questionnaires...Show moreLast updated: 30+ days ago
- Promoted
Manager - CRM
EmeritusTiruchirappalli, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 5 days ago
- Promoted
Project Manager
v4c.aiTiruchirappalli, IN We are seeking an experienced Program Manager with a strong background in SalesForce to lead the planning, execution, and delivery of complex technical projects within our organization.The ideal ca...Show moreLast updated: 30+ days ago
- Promoted
Digital Advertising Managers
Aditya Birla Limited - IndiaTiruchirappalli, IN In a move that underscores its ongoing commitment to digital transformation,.India’s largest and most diversified conglomerates, has announced openings for multiple.
Group’s vast portfolio of brands...Show moreLast updated: 25 days ago
- Promoted
Customer Success Specialist
Klentytamil nadu, India Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline.Our platform provides multi-channel sequencing, account-based playbooks, and ...Show moreLast updated: 9 days ago
- Promoted
Digital Analytics
Live ConnectionsTiruchirappalli, IN Greetings from Live Connections !! 😊.Live Connections Placements Pvt.We bring to the table a cumulative recruitment experience built over two decades.
We are hiring for one of the leading consumer ...Show moreLast updated: 8 days ago
Associate Customer Success Manager
EdwiselyThanjavur, India, IndiaQuick Apply
- Promoted
Engineering Manager
Branch InternationalTiruchirappalli, IN Branch delivers world-class financial services to the mobile generation.With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the...Show moreLast updated: 30+ days ago
- Promoted
Sales Coach
Independent Online CoachTiruchirappalli, IN We're Hiring : Sales Coach (Full-Time, Remote).Monday–Saturday | 10 AM – 8 PM IST (8 Hours flexible timings).Your mission? To coach our clients to consistently sell premium programs worth ₹30K–₹1L+,...Show moreLast updated: 30+ days ago
- Promoted
Proposal Manager
EphicacyTiruchirappalli, IN Location : Fully Remote - India.We are seeking a detail-oriented and proactive Proposal Manager to join our fast-growing global sales team within our proposal group.
In this role, you will manage the...Show moreLast updated: 16 days ago
- Promoted
Customer Success Manager
Career Zoom Pte. Ltd.tamil nadu, India This is a 12-month contract with our client, a multi-bank supply chain finance fintech providing a simple, secure, efficient, and integrated SaaS based platform with E2E automation, business intell...Show moreLast updated: 7 days ago
- Promoted
Execution Team Manager - Vanan Online Services
Vanan Services Inc.Tamil Nadu, India, India Optimized Job Post – Project Delivery & Vendor .Relations Manager (Remote – India) .Job Title : Project Delivery & Vendor Relations Manager (Remote – India) .
Location : Remote – Anywhere in India .Ex...Show moreLast updated: 13 days ago
- Promoted
Outbound SDR (India) – North America Market | Remote
Steps AITiruchirappalli, INRemote
- Promoted
Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)
iCare Softwaretiruchirappalli, IndiaRemote
- Promoted
Manager, Boomi AI Solutions
RSM US LLPTiruchirappalli, IN Job Description : Manager – Boomi AI Solutions.We are seeking a Manager – Boomi AI Solutions to help drive the development of AI-powered business solutions using the Boomi platform.This is a technic...Show moreLast updated: 16 days ago
- Promoted
Articulate Storyline Developer (Remote – India)
EITiruchirappalli, INRemote
- Promoted
Manager - Learning & Development
PharmaACETiruchirappalli, IN PharmaACE is a growing Global Healthcare Consulting Firm, headquartered in Princeton, New Jersey.Our expert teams of Business Analysts, based across the US, Canada, Europe, and India provide Analyt...Show moreLast updated: 16 days ago
- Promoted
Head of Sales
The Language SKOOLTiruchirappalli, IN Position : Head of Sales and Business Development | Remote.Education / EdTech / Language Training industry).About Us – The Language SKOOL (TLS).
The Language SKOOL is one of India’s largest online platfo...Show moreLast updated: 5 days ago