Jobs For Customer Tech Support Reputed IT Industry-Mumbai-Maharashtra-India-3 lakh-saroj-8657493481

JOB DETAILS

1. Manage incoming and outgoing calls.

2. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

3. Manage CRM tool.

4. Prepare product or service reports by collecting and analyzing customer information.

5. Contribute to team effort by accomplishing related results as needed.

FUNCTIONAL AREA

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