Description :
Key Responsibilities :
AVD Monitoring & Management :
- Monitor AVD infrastructure performance and availability using Azure Monitor, Log Analytics, and Workbooks.
- Manage session hosts, load balancing, and host pool performance.
- Conduct routine health checks of AVD components.
User Provisioning & Session Management :
Create and manage user assignments, host pool registrations, and resource groups.Maintain and troubleshoot FSLogix profiles and storage containers.Manage user access policies and application assignments.Troubleshooting & Support :
Handle escalated issues related to :1. User login failures or profile load errors
2. FSLogix profile corruption or slow logins
3. Remote application access
Printer redirection and USB device redirection issuesUse diagnostic tools and PowerShell scripts to analyze and resolve problems.Configuration & Optimization :
Support image management and golden image deployments.Implement best practices for scalability, security, and cost optimization.Maintain session timeouts, autoscaling rules, and user limits.Integration & Scripting :
Use PowerShell scripting for automation, user / session management, and reporting.Integrate with Microsoft Endpoint Manager (Intune) for device and policy management.Documentation & Collaboration :
Maintain documentation for system procedures, incidents, and change logs.Collaborate with IT and infrastructure teams for project implementations.Participate in root cause analysis (RCA) for recurring incidents.Required Skills & Qualifications :
2- 4 years of relevant experience in Azure Cloud, AVD, or VDI environmentsIn-depth knowledge of :
Azure Virtual Desktop (AVD) architecture and servicesFSLogix user profile managementActive Directory, Group Policies, and Azure ADExperience supporting Windows 10 / 11 multi-session environmentsStrong troubleshooting skills in :
AVD session connectivityRemote application performanceProfile loading issuesHands-on with :
PowerShell scriptingRemote Desktop Clients and Azure support toolsMicrosoft Endpoint Manager (Intune) (preferred)Understanding of network fundamentals (DNS, DHCP, VPN, firewalls)Nice to Have :
Exposure to Citrix, VMware Horizon, or other VDI technologiesKnowledge of Azure Automation, ARM templates, or TerraformMicrosoft certifications (e.g., AZ-104, AZ-140) are a plus(ref : hirist.tech)