Head of Lab Operations / General Manager (Diagnostics Lab)

Head of Lab Operations / General Manager

Base : Hyderabad | Covers : Hyderabad, Vizag, Bengaluru, Mumbai & other hubs

Reports to : COO

Mission : Deliver fast, reliable, frugal operations across sites—max uptime, low TAT, zero‑compromise quality.

Key Responsibilities (essentials)

• Own TAT, capacity / shift planning, hub‑and‑spoke load balancing.
• Ensure analyzer uptime via PM calendars, spares, and vendor SLAs.
• Drive cost / test : reagent rental optimization, batching (where safe), wastage control, inventory pars.
• Enforce SOPs / IQC / EQA schedules; audit‑ready documentation and CAPA tracking.
• Hire, train, cross‑train technologists; run daily huddles and safety culture.
• Orchestrate courier / cold‑chain windows; monitor logistics SLAs.

KPIs

Qualifications