Relationship Manager-Corresponding Banking

Job Purpose

The Cooperative Banks / Correspondent Banking Function manages Banking needs across the product spectrum for large Cooperative Banks / Correspondent Bank entities. The primary product lines include Liabilities, Assets as well as Fee or commission-based products.

The role of a Relationship Manager is to build and manage rapport with Cooperative Banks / Correspondent Bank clients and map their requirement with Bank's products and services so as to ensure optimum customer acquisition, retention and income generation by offering various products and services of the Bank, viz., Assets, Liability, Trade and Cash Management

JOB RESPONSIBILITES

Business Development - Existing client relationship management

• Generate revenue from relationships by offering various products and services of the Bank
• Scoping of existing client base in portfolio in order to identify new opportunities for the Bank on a continuous basis
• Overall responsibility to maintain good relationship in order to become 'first point of call' and also achieve the budgeted revenue from the portfolio
• Regular interactions / meetings with clients to identify potential opportunities for the Bank and offer suitable products and services
• Regular joint calling on Clients along with other Product and Service teams of the Bank to ensure Cross-Sell of products and ensure service delivery as well as create multiple touch points for the client to ensure continuity
• Joint calling along with Credit Team to identify new opportunities as well as potential stress indicators for the Bank and maintain overall health of the portfolio
• Periodic visits to Head Office of the Cooperative Banks / Correspondent Banks with dual purpose of business development / Product penetration and credit monitoring / compliance activity follow up.

Business Development - New client acquisition

Product penetration & cross sell

Increase in wallet share

Internal processes and Coordination

Knowledge Building and Market Intelligence

Skills Required

Market Intelligence, Credit Monitoring, Client Relationship Management, Business Development