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Urgent Search : Retail Sales Associate

Urgent Search : Retail Sales Associate

Lladró, S.A.India
14 hours ago
Job description

JOB TITLE - Retail Sales Associate (RBM)

BRAND - Lladró

REPORTING TO - Store Director

LOCATION - Palladium Mall, Chennai.

COMPENSATION Fixed ₹ 4.32 Lakhs + Variable Incentive 5 to 10K per month

  • Please do not apply, if you are not living in Chennai

About Lladró

We are the world’s leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 9 Boutiques in Top premium malls.

Do visit the Lladró website : www.lladro.com

MAIN PURPOSE

This is a front-end sales position. Day-to-day sales operations of Lladró boutique include store opening & closing. Is responsible for Retail Sales and customer service.

KEY RESPONSIBILITIES

  • Retail Sales – Should be excellent in it
  • Ensuring the highest degree of customer service and in-store experience
  • Understand customer needs and delight customers, above and beyond the call of duty
  • Build a long-term relationship with the customer
  • Maintaining all necessary reports , inventory and VM in line with brand guidelines
  • Work accurately following standard operating procedures and with an eye for detail
  • Build in-depth knowledge of the product line, the price ranges and particular specifications relating to the product
  • Ensuring brand guidelines and visual merchandising standards are met with
  • Executing weekly sales plans, delivering needed results
  • Expanding Customer Database - Data to be well collected, updated & maintained
  • Defining actions to attract new customers and old customers more often
  • Education. Bachelor's Degree
  • Experience : 1 – 5 years of retail sales operational experience with luxury / Premium Brand
  • Languages : Fluent in English
  • Skills required :
  • Ø Organized & process oriented

    Ø Brand Image Concerned

    Ø Ability to write reports

    Ø Self-starter with excellent communication and presentation skills

    Ø Serious, proactive and can handle and deal comfortably in a multinational environment.

    Ø Strong computer & analytical skills

  • Behavioral competencies :
  • Ø Responds promptly to customer needs and solicits customer feedback to improve services

    Ø Manages difficult or emotional customer situations

    Ø Demonstrate attention to detail

    Ø Ability to effectively present information & respond to questions from groups of managers, clients and customers

    Ø Adhere to company policies & procedures

    Ø Supports the organization’s goals & values

    Ø Commits to long hours of work when necessary to reach goals and completes tasks on time

    Ø Meets challenges & resourcefulness

    Ø Adapts to changes in the work environment

    Ø Generates suggestions for improving work and develops innovative approaches and ideas

    Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity

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