Manager - Data Analytics, Credit Card Portfolios

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.Zeta has over  1,700+ employees  across the US, EMEA, and Asia, with  70%+ roles in R&D . Backed by  SoftBank, Mastercard, and other investors , we raised  $330M at a $2B valuation  in 2025. Learn more @ , , ,  About the Role We are seeking a seasoned and strategic Senior Leader for Business Intelligence & Data Analytics to build and scale enterprise reporting and insights for global fintech portfolios comprising - Credit Cards, Deposits and other Financial services. This leader will oversee a team of data analysts, leverage multiple underlying data lakes and data warehouses, and build and maintain a comprehensive reporting suite across the lifecycle of fintech products for multiple banks across United States, UK and India

Responsibilities

• Enterprise Reporting & Data Architecture
• Design, develop and maintain a comprehensive reporting suite covering the full customer lifecycle (acquisition, activation, usage, delinquency, collections, retention, operations, customer support) for Credit Cards, Deposits, and other financial products
• Oversee the accurate reporting and analysis of key financial metrics such as revenue, profitability, credit risk, default rates, cost of acquisition.
• Design and implement enterprise dashboards, self-service BI tools, and automated reporting pipelines using tools like Apache Superset, Metabase and Tableau.
• Optimize storage and reporting systems to deliver scale and responsiveness whilst maintaining low costs.
• Data Integration & Analytics Execution
• Work closely with vendors and internal data engineering teams to define requirements for ingesting and modeling data from multiple platforms including credit bureaus, open banking, core banking, card processing, payment processing, loan origination systems, digital aggregators, CCaaS systems and others into our centralized Data Lake
• Business Intelligence and Growth
• Lead projects to uncover user behavior patterns, surface insights and business opportunities across acquisition channels, underwriting models, customer behavior, and portfolio performance by leveraging segmentation, cohort, and funnel analyses
• Work with Product Management and Marketing to test hypotheses, evaluate product experiments (A / B tests), and inform roadmap prioritization.
• Leadership
• Build and lead a high-performing team of business intelligence analysts and data visualization experts.
• Data Governance
• Define and ensure adherence to data governance best practices

Skills

Experience and Qualifications

Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success