Front Desk Executive

Position Overview :

We are seeking a courteous, well-spoken, and professional Front Desk Receptionist to be the face of our organization. The receptionist will be the first point of contact for all visitors and callers, responsible for creating a welcoming atmosphere and ensuring smooth day-to-day front office operations.

Key Responsibilities :

• Greet and welcome visitors, students, and parents in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls.
• Provide accurate information about Rus Education’s services, courses, universities, and admission process.
• Maintain a clean and organized reception area.
• Schedule appointments and manage calendars for counsellors or management staff.
• Handle basic inquiries and route specific queries to the relevant department or personnel.
• Maintain visitor logs and ensure security protocols are followed.
• Receive and sort daily mail, deliveries, and couriers.
• Assist in administrative tasks such as data entry, maintaining records, and preparing reports.
• Coordinate with counsellors and back-office staff to ensure smooth flow of information and support.

Requirements :