Areas of Accountability –
- Interior Design Unit Submissions
- Customer Sign-off’s
- Revenue Generation
Deliverables – As per Below :
Deliver minimum of 40nos. of Customer Sign-offs in a year for eDesign.Deliver minimum of 12nos. of Personalized Customer Sign-offs in a year.Achieving monthly target of 4nos. of customer signoffs.Metrics / KPIs : As per Below :
Achieving the interior design delivery goals for each month within 90 days for each customer.Achieving interior design revenueAchieving customer happiness score of 90% and above for ID journey.Ensuring that the billing to customers is accurately captured.