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Technical Consultant CRM (Azure Data Factory)

Technical Consultant CRM (Azure Data Factory)

LTIMindtreebangalore, karnataka, in
10 hours ago
Job description

Job Title : - Technical Consultant / Developer CRM (ADF / Azure Data Factory)

Work Location : - LTIMindtree Pan India

Experience : - 6+ Years

Experience in Azure Data Factory is Must.

Job Description :

We are seeking a highly skilled and experienced Microsoft Dynamics CRM Technical Resource with strong expertise in CRM integration and advanced-level experience with Azure Data Factory to join our dynamic team. The ideal candidate will have a solid understanding of CRM system architecture, cloud

integration tools, and data flow management, with a preference for experience in the Insurance domain.

Key Responsibilities :

  • Microsoft Dynamics CRM Development & Customization :
  • Configure, customize, and extend Microsoft Dynamics CRM solutions, ensuring they meet business requirements.
  • Develop plugins, workflows, and custom code to enhance CRM functionalities.
  • Collaborate with functional teams to gather requirements and design solutions in Dynamics CRM.

Integration :

  • Design and implement seamless integrations between Microsoft Dynamics CRM and various external systems (e.g., ERP, legacy systems, cloud applications).
  • Work with RESTful APIs, SOAP, and other integration protocols to integrate CRM with 3rd party applications.
  • Troubleshoot integration issues and optimize data flows to ensure accuracy and performance.
  • Azure Data Factory (ADF) :

  • Use Azure Data Factory to design and implement data pipelines to integrate and transform data across Dynamics CRM, Azure, and other systems.
  • Develop automated data workflows and ETL (Extract, Transform, Load) processes for large data volumes.
  • Optimize ADF pipelines for performance, cost-efficiency, and scalability.
  • Monitor and maintain data flows to ensure consistency and reliability.
  • Data Modeling & Data Management :

  • Create data models to support CRM reporting, analytics, and operational processes.
  • Design data structures and ensure data quality across Dynamics CRM and integrated systems.
  • Performance Optimization & Troubleshooting :
  • Continuously optimize the performance of CRM solutions and data pipelines, addressing issues such as latency and data duplication.
  • Provide advanced troubleshooting expertise to resolve integration and data flow issues quickly.
  • Collaboration & Stakeholder Management :

  • Work closely with business analysts, functional consultants, and other technical teams to ensure project goals are met.
  • Participate in code reviews, knowledge sharing sessions, and mentoring junior team members.
  • Required Skills & Qualifications :

    Microsoft Dynamics CRM :

  • Strong experience with Microsoft Dynamics CRM (Customer Engagement) configuration, customization, and development.
  • Expertise in working with CRM entities, relationships, workflows, plugins, and customizations.
  • Azure Data Factory (ADF) :

  • Advanced-level hands-on experience with Azure Data Factory to create, maintain, and optimize ETL processes.
  • Familiarity with Azure Data Lake, Azure Blob Storage, and other Azure data services.
  • Ability to integrate data sources, manage metadata, and handle data transformation tasks in ADF.
  • Integration Skills :

  • Proven experience with CRM integration technologies including REST APIs, SOAP Web Services, OData, and data integration tools.
  • Expertise in integrating Dynamics CRM with other systems like ERP, Salesforce, third-party applications, and databases.
  • Cloud & Data Engineering :

  • Strong understanding of cloud data platforms and services, specifically Azure.
  • Experience with Azure Logic Apps, Azure Functions, Azure SQL Database, and Azure Data Bricks is a plus.
  • Insurance Domain Knowledge (Preferred) :

  • Experience working in the insurance industry is preferred but not required.
  • Understanding of key insurance concepts such as claims processing, underwriting, policy management, and actuarial processes is an advantage.
  • Technical Skills :

  • Proficient in development languages such as C#, JavaScript, or TypeScript.
  • Familiar with Microsoft Power Platform, Power Apps, and Power Automate.
  • Strong SQL skills and experience with database design and management.
  • Preferred Qualifications :

    Certifications :

  • Microsoft Certified : Dynamics 365 Fundamentals or equivalent certification.
  • Microsoft Certified : Azure Data Engineer Associate or equivalent certification is a plus.
  • Project Management & Methodologies :

  • Experience with Agile / Scrum methodology is desirable.
  • Strong problem-solving skills with a focus on scalability, data accuracy, and process improvement.
  • Soft Skills :

  • Strong communication skills, both written and verbal.
  • Excellent analytical and problem-solving capabilities.
  • Ability to work in a collaborative, fast-paced, and dynamic environment.
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    Crm Technical Consultant • bangalore, karnataka, in

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