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Hiring Multiple Roles in Sales and Support

Hiring Multiple Roles in Sales and Support

ConfidentialAhmedabad, India
5 days ago
Job description

Field Sales Representative (Software Sales)

Are you a dynamic, goal-driven professional with a passion for sales

Were looking for a Field Sales Representative to join our growing team and drive business through direct client engagement, product demos, and relationship building.

What You'll Do

Identify and pursue new leads

Conduct client visits presentations

Pitch software solutions to prospects

Generate proposals quotations

Maintain CRM updates and daily reports

Collaborate with teams for customer support

Participate in product demos, events exhibitions

What Were Looking For

  • Graduate in Commerce / Business / IT (preferred)
  • 13 years of sales experience in IT / software (preferred)
  • Excellent communication presentation skills
  • Ability to work independently and meet targets
  • Quick learner with a positive attitude

Bonus Points

  • Own a two-wheeler smartphone with data
  • Familiarity with CRM, Google Sheets, or Excel

    • We're Hiring Customer Relationship Representative

    (TSS / Upgrades / Cloud Solutions)

    Do you love building relationships, helping customers, and introducing them to smarter solutions

    Were looking for a Customer Relationship Representative to engage with existing clients, ensure timely renewals, and generate leads for advanced cloud-based solutions.

    What Youll Do

    Manage renewals upgrades (TSS, TallyPrime, etc.)

    Educate clients on new features benefits

    Generate Qualified Leads For Advanced Solutions Like :

    TallyPrime on AWS (remote / multi-location access)

    WhatsApp integration (auto alerts messages)

    TallyPrime Server (multi-user security concurrency)

    Build strong client relationships ensure retention

    Maintain CRM / Google Sheets with all interactions

    What Were Looking For

  • Graduate in Commerce / Business / IT
  • 12 years experience in telesales, CRM, or client servicing
  • Good understanding of the Tally ecosystem (TSS, TallyPrime, add-ons, etc.)
  • Strong communication, persuasion follow-up skills
  • Organized, self-driven, and result-oriented

    • Bonus Points

  • Prior experience in IT solutions / Tally partner environment
  • Familiarity with cloud-based tools (Zoho, Google Workspace, etc.)
  • Basic knowledge of accounting terms business processes

    • Were Hiring Support Executive

    (Department : Support Customer Success)

    Do you enjoy solving problems and helping customers

    Were looking for a Support Executive to provide first-level support to users, ensuring smooth business operations with Tally software.

    What Youll Do

    Provide remote support to customers

    Assist with software installation, activation, data migration backups

    Troubleshoot errors deliver timely solutions

    Handle queries on GST, reports, invoicing related features

    Maintain detailed records of support cases resolutions

    Train end-users on new features and modules

    Coordinate with escalation teams when required

    What Were Looking For

  • B.Com / BBA / BCA or equivalent background
  • 12 years experience in Tally ERP / TallyPrime usage or support
  • Strong knowledge of accounting principles GST
  • Customer-focused with problem-solving attitude

    • Bonus Points

  • Tally certification (preferred but not mandatory)
  • Ability to handle pressure prioritize tasks
  • Good verbal written communication skills

    • Location : Gujarat

    This job is provided by Shine.com

    Skills Required

    TSS, google sheets , Gst, Accounting Principles, Excel, Crm

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    Hiring Sales • Ahmedabad, India