Key Responsibilities :
- Provide technical support for warehouse labeling systems, ensuring seamless printing and operation in production and non-production environments.
Troubleshoot and resolve complex issues related to label printing across multiple sites and printer models.
Collaborate with cross-functional teams to gather and implement new label formats, streamlining daily operations.Manage integrations between warehouse management systems and print servers to ensure data integrity.Support daily warehouse activities - inbound, outbound, inventory, RF transactions, and reporting.Required Skills & Experience :
Minimum 3 years of experience in warehouse management systems, specifically Manhattan Active WM (MAWM).Strong expertise in label designing tools such as Loftware, Bartender, NiceLabel, with hands-on experience.Excellent understanding of warehouse processes, including inbound, outbound, inventory, putaway, picking, shipping.Detailed knowledge of RF devices and label printer configurations, ensuring optimal performance.Proficiency in SQL, Unix / Linux commands, and troubleshooting integrations to resolve complex issues.Strong problem-solving and communication skills to collaborate effectively with stakeholders.Experience with incident / change management tools like ServiceNow or JIRA to streamline issue resolution.