Technical Support Engineer

Hello Folks,

We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.

Job Role and responsibilities

Min 1 yr Experience in Tech support & Strong in networking concepts.

Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred

IP Address, Types of IP, Private and Public Address, DNS, DHCP process, OSI Layers and troubleshooting skills

Ensure resolution provided in the first interaction with the customer.

Candidate should be flexible with 24 / 7.

Candidate should be excellent in English communication.

Any experience who are willing to work with technical process can also apply.

Experience with technical voice will be preferable.

International voice experience will be more preferable.

Required Candidate profile CTC Role / Designation - Technical support

Candidate would be responsible for handling customer calls.

Will coordinate international clients for troubleshooting technical issues.

Ensure resolution provided in the first interaction with the customer.

Qualification must be 10+12+UG / PG with experience can be required.

Immediate Joiner's are preferred.

Perks and Benefits

Designation - Technical Support Engineer (L1)

Salary - 3lpa to 5lpa (based on experience)

Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break)

Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office)

Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005

Language : Excellent in English is mandatory

Benefits : Health insurance leave encashment life insurance paid sick time paid time off provident Fund

Schedule : Night shift (rotational)

Interested candidates can drop your resume to this number or email your resume.

Keerthana HR (strictly call at 11 : 00 AM to 6 : 00 PM) (Monday to Friday)