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Infosys BPM is Hiring - Walk-in - Customer Service / Service Desk - Pune

Infosys BPM is Hiring - Walk-in - Customer Service / Service Desk - Pune

Infosys BPMMaharashtra, India
1 day ago
Job description

Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & Service Desk!

Locations : Pune (Interview), Job Locations : Pune

Walk-In Dates : 9th and 14th October 2025

Time : 10 : 00 AM to 1 : 00 PM

Venue : : INFOSYS BPM LIMITED, SEZ Unit, Embassy Tech Zone, Rhine Building, LG, G & 1st Floor Wing-B, Plot No. 3, Rajiv Gandhi Infotech Park, Hinjewadi, Phase -II, Pune 411057,Maharashtra, India

Mode : 100% Work from Office (WFO)

Who We Are Hiring

Were on the lookout for Customer Service & Service Desk expertise (0-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Open Roles : Customer Support

Location : Pune

Work Mode : Work from Office

Shifts : 24x7 rotational (Including Night Shifts)

Experience : 0-4 years

Qualification : Full-time Graduates

What You'll Do :

  • Be the voice of the brand resolve customer queries via calls, chat, and email.
  • Deliver exceptional customer experiences with empathy and efficiency.
  • Own and resolve issues independently with analytical thinking.
  • Respect customer time and ensure every interaction adds value.
  • Thrive in a collaborative, high-energy environment.

What Were Looking For :

  • Excellent communication skills.
  • Quick problem-solving abilities.
  • Willingness to work in a 24x7 setup.
  • A proactive mindset and strong time management.
  • Service Desk

    Location : Pune

    Work Mode : Work from Office

    Shifts : 24x7 rotational (Including Night Shifts)

    Experience : 1-2 years of Experience (Minimum 1 year in IT Service Desk / Tech Support)

    Your Mission :

  • Provide remote support for laptops, desktops, LAN issues, and applications.
  • Troubleshoot across platforms Windows, Android, iOS.
  • Support Microsoft tools : Outlook, Teams, SharePoint, OneDrive, Skype.
  • Handle registry fixes, patch upgrades, virus / security troubleshooting.
  • Collaborate on network issues including VPN, TCP / IP, and OSI models.
  • Your Toolkit :

  • Intermediate knowledge of OS, browsers, and MS Office Suite.
  • Experience in a busy ICT Service Desk environment.
  • Basic networking knowledge and troubleshooting skills.
  • What You Need to Bring

  • Excellent communication skills (written & verbal English)
  • Willingness to work in US time zones (Night Shifts)
  • Any Full-time Graduate (No backlogs)
  • Commitment to 100% Work from Office (No Hybrid)
  • Readiness to complete client-specific training
  • Ability to handle 24x7 rotational shifts
  • Preferred : Basic understanding or any customer support / Service Desk expertise

    Mandatory Documents to Carry

  • Updated printout of your resume
  • Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
  • All original academic documents for verification :
  • 10th & 12th Marksheets
  • Graduation (All Semesters, CMM, Provisional & Degree Certificate)
  • Laptops & cameras are not permitted due to security restrictions.

    Government ID is mandatory for entry into the campus.

    How to Attend the Walk-In

  • Carry a copy of this email / invitation
  • Register your application in advance
  • Walk into the Infosys Pune Campus on 09th and 14th October 2025 between 10 : 00 AM 1 : 00 PM
  • Why Infosys BPM?

  • Work with a global brand
  • Extensive training & upskilling programs
  • Fast-track career growth in tech support or customer success
  • Dynamic, inclusive, and team-oriented culture
  • Come build your career with Infosys BPM. Lets grow, together.

    We cant wait to meet you!

    Warm Regards,

    Talent Acquisition Team

    Infosys BPM Ltd.

    Human Resources | INFY HR

    Bangalore | Pune | Global Locations

    Transforming Talent | Empowering Careers

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    Hiring Customer • Maharashtra, India

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