Technical Business Analyst

JOB DESCRIPTION

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

About the Tech@Lilly Organization :

Tech@Lilly builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Tech@Lilly is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of the enterprise.

About the Business Function :

Tech@Lilly Business Units is a global organization strategically positioned so that through information and technology leadership and solutions, we create meaningful connections and remarkable experiences, so people feel genuinely cared for. The Business Unit organization is accountable for designing, developing, and supporting commercial or customer engagement services and capabilities that span multiple Business Units (Bio-Medicines, Diabetes, Oncology, International), functions, geographies, and digital channels. The areas supported by Business Unit includes : Customer Operations, Marketing and Commercial Operations, Medical Affairs, Market Research, Pricing, Reimbursement and Access, Customer Support Programs, Digital Production and Distribution, Global Patient Outcomes, and Real-World Evidence.

Job Title : Technical Business Analyst

A Business Analyst in the Global Data Team plays a strategic role in bridging the gap between business goals and data-driven solutions. With a strong foundation in analytics, data governance, and cross-functional collaboration, they identify opportunities to enhance data management, optimize business processes, and support global decision-making. They work closely with the Business Unit Tech@Lilly organization to design, develop, and support commercial and customer engagement services and capabilities. Bringing domain expertise, strong stakeholder engagement skills, and a structured approach, they translate complex business requirements into scalable data and technology solutions. Senior Business Analysts also contribute to data strategy, lead initiatives across geographies, and mentor junior analysts to foster a data-informed culture.

What you’ll be doing :

• Collaborate with global stakeholders across business, technology, and data teams to understand and document business requirements.
• Translate complex functional needs into detailed business and data requirements, ensuring alignment with enterprise data strategy.
• Partner with data engineers, product managers, and architects to design scalable solutions for data integration, reporting, and analytics.
• Define and maintain documentation for business workflows, data flow diagrams, use cases, and user stories.
• Drive global data initiatives including data quality, governance, and standardization projects.
• Analyze and interpret data to identify trends, gaps, and opportunities, presenting insights that inform decision-making at scale.
• Support the design and implementation of dashboards and KPIs using tools like Power BI, Tableau, or Qlik.
• Facilitate requirement-gathering workshops, backlog grooming sessions, and stakeholder demos across global teams.
• Ensure compliance with regulatory, privacy, and security standards in data handling and usage.
• Provide guidance and mentorship to junior Business Analysts and QA team members, ensuring alignment in documentation, testing, and delivery standards.

How You Will Succeed :

Stakeholder Leadership

Analytical Thinking

Execution & Quality

Leadership & Collaboration

What You should Bring :

Basic Qualifications and Experience Requirement :

Additional Skills / Preferences :

Additional Information :

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

Explore Location Close the popup

Apply Now Save job