Services Sales Manager

Key responsibilities-

• Responsible for selling services along with team which include Annual Maintenance Contracts, Managed Services Contracts, Facility Management Services, SOC, NOC ,Resident Engineers & other services.
• Should have working knowledge on RFP / Tenders / Bids to support team for achieving numbers.
• Identified new market segments and significantly expanded the existing customer base.
• Should have good relationship with C leave people in the industry across India.
• Added advantage if have good relationship with some OEM like Avaya, Cisco, Juniper, Extreme, Palo Alto, Alcatel, Allied Telesis, Comm scope, Belden & in secure / Connect domain.
• Developing beneficial relationships with key accounts and provide appropriate support to team based on the requirements for achieving targeted services sales.
• Execution of national plan and Key Business development initiatives for services sales.
• Coordinating with customers to communicate the SOW of support , pricing and building brand image.
• Responsible primarily for driving sales of Services Sales to the current and hunting set of accounts, and ensure regular & repetitive business along with new accounts generation.
• Support the Vertical sales and Services team with the right service positioning, information and pricing for integrated deals
• Focusing on customer satisfaction by handling customer feedback and minimizing customer grievances.
• Development of long-term strategic business plan as well as quarterly tactical plans to execute business.
• Organizing and generating deep customer insight to enhance sales force productivity and efficiency.
• Managing administrative tasks such as data collection, processing information, completing documentation and compiling documents for successful processing of services sales orders.
• Proactively monitoring, maintaining high levels of quality, accuracy, and consistency in services sales efforts.
• Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
• Preparing and publishing Services sales Reports on weekly, monthly and quarterly basis.
• Accurately analyzing and assessing statistical data and create services sales reports.

Skills Required

Avaya, Cisco, Juniper, Palo Alto, alcatel