Business Analyst

Job Description

Key Skills :

Techno-functional Expertise : A blend of technical knowledge and business acumen to understand both the technological and business needs, ensuring that the product effectively addresses both aspects. Ability to bridge the gap between technology teams and business stakeholders.

Client Interaction Skills : Exceptional ability to interact with clients, understand their needs, and translate those requirements into actionable product features. Proven track record of managing client expectations and ensuring satisfaction with product deliverables.

Basic Accounting Knowledge : Understanding of basic accounting principles and financial processes. Ability to apply this knowledge in the context of SaaS products, especially when dealing with financial data, invoicing, or reporting needs.

Experience with Scripts and Automation : Strong hands-on experience with scripting (e.g., Python, PowerShell, or Bash) to automate routine tasks and improve system efficiency. Proven ability to implement automation solutions that reduce manual efforts and enhance operational performance.

Report Generation : Proficient in generating and interpreting complex reports from various data sources. Expertise in tools such as Microsoft Excel, SQL, and other reporting tools to create actionable insights for stakeholders.

Strategic Thinking & Problem Solving : Strong strategic thinking, analytical, and critical problem-solving abilities. Ability to break down complex problems and develop actionable plans for resolution.

Data Analysis : Proficiency with SQL and Microsoft Excel to conduct data analysis, interpret results, and derive insights for decision-making.

Collaboration Skills : Ability to work effectively across multiple teams and departments, maintaining a flexible and positive attitude, while achieving results.

Excellent Communication Skills : Strong verbal and written communication skills with the ability to engage effectively with senior executives and key stakeholders.

Qualifications

Educational Qualifications :

A bachelor’s degree in business, Engineering, Computer Science, or a related field is required. An MBA is a plus but not mandatory.

Professional Experience :

• A minimum of 3+ years of relevant experience in a product and operations role, with a strong track record in driving business outcomes through technology solutions.
• Proven experience in managing IT projects, as well as handling day-to-day operational requests from business stakeholders.
• Experience working on integration projects is highly desirable and considered a significant advantage.

Core Competencies :