Network Engineer

Position summary

The Infrastructure team at Milliman Global Corporate Services (GCS) India seeks to hire a Network Engineer. This position reports to the Manager of Infrastructure and Operations, working collaboratively with peers and team members to complete key initiatives and projects that improve the overall support, implementation, and integration of Milliman’s Infrastructure Technologies. The Network Engineer is a strong individual contributor responsible for designing, implementing, and maintaining resilient, secure network infrastructure to ensure optimal performance, security, and reliability. The position also ensures that support requests, modifications, and changes to the environment are processed and managed efficiently to meet service levels.

Responsibilities

• Design, implement, and maintain network infrastructure (routers, switches, firewalls, servers, load balancers, VPNs, SD-WAN devices) for on-premises, cloud, and hybrid environments.
• Ensure resilient and redundant network architecture; monitor performance, provide tier 2 / 3 support, troubleshoot issues, conduct root cause analysis, and implement preventive measures for network incidents.
• Plan and execute maintenance, upgrades, and network expansion projects.
• Develop and enforce network policies, standards, and security protocols.
• Leverage monitoring tools and network automation / scripting to maintain healthy systems and infrastructure.
• Document network configurations, changes, diagrams, and standard operating procedures.
• Collaborate and communicate effectively with cross-functional teams (system admins, security analysts, application developers, and global IT teams) to align network solutions with business needs, ensure seamless integration, and deliver excellent customer service.
• Mentor junior engineers and conduct training sessions to build team proficiency.
• Evaluate, select, and recommend new network technologies; stay updated with emerging networking trends.
• Tune network topology to support compliance standards and business requirements.
• Partner with operational teams to define service levels, support materials, processes, and escalation guidelines.
• Maintain and enhance a catalog of services offered by the team.
• Track work using a ticket-based system and provide metrics and input to optimize infrastructure services.
• Collaborate with management to plan and manage budgets.
• Apply IT best practices including ITIL, ITSM, SDLC, or other standard industry methodologies.
• Participate in a 24 / 7 on-call rotation, work extended hours / weekends as needed, and travel domestically / internationally (up to 10–15%) for business or data center needs.

Skills & Qualifications Required

SKILLS & QUALIFICATIONS PREFERRED