IT Support & Infrastructure Specialist | Night Shift

We’re looking for a

hands-on and proactive IT Support & Infrastructure Specialist

to join our growing team! If you love solving IT challenges, enjoy setting up systems from scratch, and want to work in a dynamic global environment — this role is for you.

What You’ll Do : Be the

go-to person

for all internal IT queries and troubleshooting.

Handle

onboarding & exit IT setup

— from system configuration to access management.

Coordinate closely with our PH and US IT teams to ensure

standardized global IT practices .

Lead the

entire IT setup for new office spaces , including :

Internet lease line & VPN installation

Hardware / software setup for voice and non-voice operations

Network security & infrastructure readiness

Manage asset tracking, software installation, and IT compliance.

Support IT requirements for developers, operations, and support teams.

Ensure smooth IT operations while maintaining security and data integrity.

What We’re Looking For :

Bachelor’s degree in Technology / Engineering ( B.Tech preferred ).

3–6 years of IT support or infrastructure experience, ideally in a

BPO or RPO environment .

Strong knowledge of network setup (VPN, lease lines, firewalls) and system configuration.

Experience in setting up and managing office IT infrastructure from the ground up.

Excellent troubleshooting and coordination skills.

A team player who can also work independently and take ownership.

Nice to Have :

Experience with collaboration tools like Microsoft 365 or Google Workspace.

IT certifications (e.g., CompTIA A+, Microsoft Certified : Azure Administrator Associate).

Familiarity with IT security and compliance protocols.

Why Join Us : Opportunity to

build and shape IT operations

in a growing organization.

Work closely with leadership and global teams.

A collaborative and supportive work culture.

Real impact and visibility from day one.

Job Details & Compensation

• Location : Pune, India
• Work Mode : On-site
• Shift : Night Shift - 6 : 30 PM to 3 : 30 AM IST
• Salary Range : Competitive as per market standards
• Experience Required : 4-8 Years
• Expected Joining : Immediate Joiners Preferred

Perks & Benefits