Travel Operations Executive in Bangalore

Key Responsibilities

• Respond to customer inquiries regarding customized international travel plans via phone, email, or WhatsApp.
• Understand customer preferences and suggest suitable destinations, hotels, flights, and activities.
• Coordinate with internal tools and destination experts to build customized itineraries.
• Share itineraries with customers, incorporate feedback, and support the conversion process.
• Maintain accurate records of customer interactions and lead status in the CRM.
• Support the booking team in finalizing travel components (flights, hotels, transfers, etc.).
• Ensure timely follow-ups and high levels of customer satisfaction throughout the process.

About Company : We operate in the FIT leisure travel business, providing customized / personalized vacations to our customers using an AI-driven platform.

Skills Required

Crm