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Admission Counsellor Tele Caller Job Role

Admission Counsellor Tele Caller Job Role

ConfidentialIndia
1 day ago
Job description

Job Title : Admission Counsellor Tele Caller

Company : Podar Education Network

Location : Parel, Mumbai

About Us :

Established in 1927, Podar Education Group has always been driven by the core values of honesty, integrity, and service. With over 98 years of experience in the educational sector, the Podar group now comprises 150 educational institutions nationwide, serving more than 250,000 students with the support of 8,000 dedicated staff members.

Job Description :

We are seeking a motivated and enthusiastic Admission Counsellor (Tele Caller) to join our team. In this role, you will be responsible for guiding prospective parents through the admission process and providing them with information about our educational programs.

Responsibilities :

  • Make outbound calls to prospective parents to provide information about our educational programs and admission procedures.
  • Handle inbound queries related to admissions.
  • Follow up with leads to ensure they have all the information they need to make an informed decision.
  • Maintain a database of potential parents and update it with relevant information.
  • Provide excellent customer service and build strong relationships with prospective parents.

Required Skills :

  • Excellent verbal communication skills.
  • Strong interpersonal skills with the ability to build rapport with prospective parents.
  • Good organisational and time management skills.
  • Proficiency in using Microsoft Office and CRM software.
  • Ability to work independently and as part of a team.
  • Fluent in English and local languages.
  • Qualifications :

  • Bachelor's degree in any field.
  • Previous experience in telecalling or customer service is preferred.
  • Knowledge of the CRM is an advantage.
  • Looking for candidates to join immediately.

    How to Apply :

    Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and interest in the position to [  [HIDDEN TEXT]  ].

    Please include 'Admission Counsellor (Tele Caller) Application' in the subject line of your email.

    Join us in guiding the next generation of students towards a brighter future. We look forward to welcoming a new Admission Counsellor to our team!

    Skills Required

    Interpersonal Skills, Time Management, Microsoft Office, crm software, Verbal Communication

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