CCE ( Customer care Executive ) Trainer

Greetings from 2Coms Group!

2COMS is one of Indias leading organizations. Its not just one brand but a group of companies delivering excellence in multiple fields. Established almost three decades ago we have been serving as a Complete Human Supply Chain Management Group.

JobsAcademy is a part of 2COMS Group and it is an award-winning skill development organization recognized by the Ministry of Skill Development & Entrepreneurship Government of India . Some of their core verticals include :

Skill development programs funded by the Government of India

Train Hire and Deploy resources for the industry

Implement vocational training programs for high school students

Execute training programs funded by corporate CSR

JobsAcademy is accredited to EC- Council CompTIA AWS re / Start Future Skills Prime Go Daddy Cloud Credential Council NSDC .

It brings large-scale opportunities for technical trainers who have knowledge and skills in multiple technologies. This opportunity follows HTD program in which aspiring candidates are to be trained for MNCs . First We Hire Then We Train and Finally Deploy the skilled technical professionals in the Tech-Giants. The HTD program from JobsAcademy is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted and career-advancing roles.

To know more about us. Please click below.

2COMS - Academy -

Position : Trainer - CCE ( Customer care Executive )

Domain- Skill Development

Location : Tamluk

Qualification & Experience : Any Diploma / Graduate with minimum 2-3 year as a CCE / CRM / ITES Trainer

Job Description :

Take care of End to end development of candidate over the subject

Keep record of daily class attendance & monitor class progress

Conduct theory & practice sessions along with field visits

Submit all reports timely to center head and HO

communicate timely with center manager and HO

Effective delivery of training both theoretical and practical.

Ensuring the 100% attendance of the batch

Ensuring the optimum number of passing percentage

Taking effective participation in placement.

Guide mobilizers for the right candidate.

Requirements

Profile of a desire candidate :

Good Interpersonal SkillsExcellent communication and presentation skills.

Knowledge and Ability to use different training methodologies aligned

with audience profile

Presentable Motivator and good leadership skills

Good people management and interpersonal skills

Extensive knowledge of learning principles and modern training techniques

An ability to manage the full training cycle

Benefits

Benefits

Salary : 18-23k

Upskill at no cost

Salary Incentive

If interested please apply with your updated resume at or contact at

Required Skills :

Requirements Profile of a desire candidate : Good Interpersonal Skills Excellent communication and presentation skills. Knowledge and Ability to use different training methodologies aligned with audience profile Presentable Motivator and good leadership skills Good people management and interpersonal skills Extensive knowledge of learning principles and modern training techniques An ability to manage the full training cycle

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 200000 - 300000