Customer Care Executive

Customer Care Executive

Kolkata

We are looking for a friendly and professional Receptionist to join our team at D. S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service.

Responsibilities :

• Welcoming patients and visitors to the center and directing them to the appropriate departments or staff members.
• Answering phone calls, responding to inquiries, and forwarding calls to the appropriate departments or staff members.
• Scheduling appointments and maintaining appointment calendars.
• Handling patient intake and registration processes.
• Maintaining patient records and ensuring that patient information is kept confidential.
• Assisting with general administrative tasks, such as filing, emailing, and scanning documents.
• Managing inventory and ordering office supplies.
• Coordinating with other departments to ensure smooth operations.

Requirements :

Location

KolkataOpening Status

Available

Employment

Full time

Job Type

Permanent

Start Date

Immediate

Salary

Based on experience

If you are a patient -oriented individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this position.