No longer accepting applications
Operations Lead
ekincareNadiad, IN6 days ago
Job descriptionLead and monitor the onsite team to ensure timely and error-free campaign execution. Ensure smooth execution of multiple campaigns across PAN India. Achieve monthly utilisation targets and manage 350–500 campaigns. Build and maintain relationships with partners and vendors for on-time execution. Oversee vendor management, including pricing and performance. Ensure customer experience standards and drive NPS improvements. Handle escalations and provide performance analysis and reports to senior management. Bachelor’s degree (MBA preferred). 3–6 years of experience in operations, field execution, or vendor management. Strong leadership, stakeholder management, and negotiation skills. Ability to manage high-volume operations and tight timelines. Proficiency in Excel / Google Sheets and reporting. Be part of a winner – A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries. Shape the future of health-tech – Work on cutting-edge solutions in one of the fastest-growing domains. High-impact role – Direct exposure to top management, influencing strategy and outcomes. Thriving in a dynamic, flat-hierarchy environment with a “fast fail, fast learn” culture that empowers experimentation and rapid iteration. Career acceleration – ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. Empowered environment – Dynamic startup culture, flat hierarchy, and a “fast fail, fast learn” approach. Holistic growth – 360-degree appraisal process and learning opportunities beyond your function. Well-being matters – Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more.
The Operations Lead will manage end-to-end onsite campaign execution across PAN India, lead the operations team, ensure strong vendor relationships, and drive customer satisfaction and meet performance standards.
Designation : Operations Lead.
Location : Hyderabad (WFO)
Success Metrics :
- 60%+ Monthly Utilisation across all campaigns.
- 350–500 Campaigns Successfully Executed per month.
- Minimum 50% NPS, with a target to achieve 75% NPS.
- On-time service delivery with SLA adherence above 95%.
- Reduction in Escalations month-over-month.
- Cost Efficiency achieved through effective price negotiation.
Key Responsibilities :
Qualifications & Skills :
At ekincare, we are not just building a product — we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers.
If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong.
Create a job alert for this search
Operation • Nadiad, IN
Related jobs
- Promoted
Operations Associate- US
AmberAnand, IN Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
- Promoted
Revenue Operations Manager
XshoreNadiad, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 10 days ago
- Promoted
Lead – People Operations
Chargebeeanand, gujarat, in Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 12 days ago
- Promoted
Team Lead
ALTISOURCE BUSINESS SOLUTIONS PRIVATE LIMITEDAnand, IN Willing to work in night shift.Lead the property inspection operations in a multi-client environment ensuring adherence to service level agreements and quality standards.
Track team perfoJob Descrip...Show moreLast updated: 6 days ago
- Promoted
APAC AWS Alliance Lead
SoftwareOneAnand, IN Ready to build something from the ground up?.Passionate about driving strategic partnerships with AWS across APAC?.Thrive in fast-paced, cross-cultural environments where ambiguity is the norm?.AWS...Show moreLast updated: 12 days ago
- Promoted
Operations Team Leader - Gaming Process
TELUS DigitalAhmedabad, Gujarat, India Gaming Process Operations Team Leader.Gandhinagar, Gift City - Ahmedabad - WFO, 5 days working, Night Shifts (2 way cab will be provided within 35 kms radius).
Gaming Support / Live Operations / Pla...Show moreLast updated: 25 days ago
- Promoted
Operations Lead
AmazonAhmedabad, Republic Of India, IN About UsFlock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike ...Show moreLast updated: 2 days ago
- Promoted
Cluster Lead
ConfidentialVadodara, India Acting as the steward of the facility.Serving as the backbone of the facility, you'll sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operat...Show moreLast updated: 19 days ago
- Promoted
Deployment Lead
ConfidentialAhmedabad This includes work planning, scheduling, budgeting, metrics management, training, pilot programs, and resource allocation.
You will collaborate with all project teams to manage interdependencies, en...Show moreLast updated: 30+ days ago
- Promoted
Team Leader - Operations
ConfidentialVadodara Manage Voice process team s KRA goals and target achievement.Share Scorecard within the team and enable individual awareness on their KRA goals, targets, and their current stand.Arrange team meetin...Show moreLast updated: 30+ days ago
- Promoted
Operations Lead
Flock AIVadodara, IN Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike AI-gener...Show moreLast updated: 6 days ago
- Promoted
Operations Lead
Techsara SolutionsAhmedabad, Republic Of India, IN Onboarding, Marketing, and Training / Upskilling.You’ll own SLAs, build SOPs, streamline cross-team handoffs, and drive measurable outcomes (placements, conversion, NPS).
This is an onsite leadership ...Show moreLast updated: 8 days ago
- Promoted
Business Operations Lead
Westtek Enterprise Solutions Private LimitedAhmedabad, Republic Of India, IN The ideal candidate for this position will succeed in this role if they have both knowledge and technical depth about the company and the industry.
This is essential as they will be a central person...Show moreLast updated: 2 days ago
- Promoted
Operations Team Lead
TPnadiad, India Be responsible for the team’s overall performance.Should have upselling Background.Take care of Attrition, Shrinkage, CSAT, Quality, FCR, NPS.
Resolve queries in exceptional situations and escalate ...Show moreLast updated: 1 day ago
- Promoted
- New!
Operations Lead
ekincarenadiad, India PAN India, lead the operations team, ensure strong vendor relationships, and drive customer satisfaction and meet performance standards.
Monthly Utilisation across all campaigns.Campaigns Successful...Show moreLast updated: 18 hours ago
- Promoted
Design Operations Lead
CasantroAhmedabad, Republic Of India, IN As a Business Manager of Design and operation, you are responsible for managing the helping partners (Franchise Owners) & their teams in the sales and Design Processes and operational Communication...Show moreLast updated: 15 days ago
- Promoted
Agency Solutions Lead
Zero Gravity CommunicationsAhmedabad, Republic Of India, IN At Zero Gravity Communications, we don’t call it client servicing — because we don’t service, we.Your role goes beyond handling clients.
You’ll also be the quiet force that keeps internal teams alig...Show moreLast updated: 5 days ago
- Promoted
Director Operations - AI-Powered Global Tech Startup
SkillsCapitalAhmedabad, IN We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 9 days ago