Oracle Inventory Service Engineer
ConfidentialNashik, Pune, Aurangabad30+ days ago
Job description5+ years of hands-on experience in Oracle Inventory Management Strong understanding of Receiving and Receipt Accounting Experience in configuring organizations and locations in Oracle Familiarity with month-end / quarter-end closure processes Solid troubleshooting and issue triage skills Proficiency with incident / ticket management systems (e.g., ServiceNow, JIRA) Excellent documentation, communication, and coordination skills Ability to perform under pressure during peak operational periods Experience with Oracle ERP Systems (especially Inventory modules) Prior exposure to Service Desk / Technical Support environments Knowledge of inventory control concepts and reconciliation practices Strong analytical thinking with a customer-first approach
Key Responsibilities
- Provide Level 1 support for organization and location configuration in Oracle
- Troubleshoot issues in Receiving and Receipt Accounting workflows
- Manage and monitor incident tickets for Oracle Inventory Management
- Perform initial impact assessment of reported issues and route complex ones appropriately
- Deliver strong support during Month-End and Quarter-End closures
- Ensure compliance with SLA by managing ticket queues and response times
- Work on inventory reconciliation, visibility, and accuracy checks
- Document solutions, root causes, and contribute to knowledge base articles
- Support period-end activities related to Oracle Inventory and Receipt processes
- Collaborate with cross-functional teams during business-critical events
- Implement best practices for system configurations and issue triaging
Required Skills & Experience
Qualifications
Skills Required
Servicenow, Jira, Sla Management
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Oracle Engineer • Nashik, Pune, Aurangabad
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