Lead Learning & Development

Role & responsibilities

As the Lead - L&D, you will be a strategic partner to the leadership team, playing a key role in developing and delivering learning programs that support our business goals and employee development objectives. You will be responsible for the following :

• Leadership and Team Management :
• Build and lead a high-performing L&D team, providing coaching and mentorship to foster professional growth.
• Establish a clear vision and direction for the L&D function, aligning it with the overall business strategy.
• Learning & Development Strategy :
• Conduct a training needs assessment to identify skill gaps and development opportunities across the organization.
• Develop and implement a comprehensive learning and development strategy that addresses identified needs.
• Learning Program Delivery & Evaluation :
• Design and deliver engaging, effective training programs for employees at all levels by utilizing a variety of learning methods, including instructor-led training, eLearning, blended learning etc.
• Develop and implement a robust evaluation process to measure the effectiveness of training programs.
• Culture of Learning :
• Foster a culture of continuous learning within MSI Services India by promoting learning opportunities and resources for employees.
• Stay updated on compliance and regulatory requirements related to training and development.

Qualifications & Experience required

Why Join MSI Services India

This is an exciting opportunity to make a significant impact on a growing organization. You will have the opportunity to build a world-class L&D function and play a key role in developing our employees. MSI Services India offers a collaborative and supportive work environment where you can make a real difference.

We prefer immediate joiners or short notice joiners.

Role :   Leadership Trainer

Industry Type :   BPM / BPO

Department :   Teaching & Training

Employment Type :   Full Time, Permanent

Role Category :   Corporate Training

Education

UG :   Any Graduate

PG :   Any Postgraduate

Skills Required

Business Strategy, Business Operations, Development Manager, Analytical, Ites, program delivery, Http