Product lead
ConfidentialBengaluru / Bangalore, India5 days ago
Job descriptionBe the face of CloudLabs Engineering for customers and maintain exceptional customer experience / satisfaction in terms of program and product management. Accurately translate customer / leadership requirements (Prepare Functional Requirements) into technical requirements for the engineering team and set customer / leadership expectations in terms of scope / timelines / updates. Prioritize and own projects delivery, ensuring on time and within scope. Identify and Highlight risks well in time to manage customers / leadership / internal team's expectations. Facilitate cross-functional collaboration to improve communication and alignment between engineering, services, support, and sales teams. Demonstrate pattern of support team understanding product more, resulting in reduced basic requests from support / services to intern. Enable Product Manger to be successful in their role. Define Product Roadmap, in sync with customer / leadership / internal requirements. Maintain Product release notes (internal and customer facing) Conduct customer interviews / product research and come up with product strategy. Identify how customers / users are using the product and identify data driven insights. Release planning, coordination, documentation, and internal teams training
Job Description
Location : Currently remote but will transition to onsite in Bangalore starting April or before April 2026
Responsibilities :
- Primary KPI - Program Management for CloudLabs engineering
- Secondary KPI- Product Management / Roadmap owner
Accountabilities : Program Management
Accountabilities : Product
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Product Lead • Bengaluru / Bangalore, India
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