[Urgent] Customer Support Associate

Job Description :

Job Role : Customer Support Associate

Shifts : 6 Days a week and rotational shifts with night shift

Compensation : ₹4.5LPA – ₹5.5LPA (Depends on experience)

(Compensation includes PF and PGDM monthly fees of ₹6,666)

Eligibility Criteria :

• This role is only for graduates (Postgraduates should not apply).
• You must have exceptional spoken and written English communication skills.
• Pursuing a PGDM along with this job is mandatory and non-negotiable.

Benefits :

We are dedicated to revolutionizing the membership experience for our members. Our Customer Experience Team is innovative, dedicated, and passionate about building lasting relationships with our members. We are seeking a Customer Experience Associate who shares our commitment to delivering exceptional service and creating memorable experiences for our members throughout their journey with us.

Job Description :

As a Customer Experience Associate, you will play a pivotal role in ensuring that every interaction our members have exceeds expectations. You will take ownership of the entire member journey, from onboarding through to service and retention, to foster long-term relationships and maximize member satisfaction.

Key Responsibilities :

What we are looking for?

We enjoy working with people with ambition and a desire to be the best. But that doesn’t mean they have to be our personality match. Or be interested in the same things as we are.

If you can show us something cool you’ve done in the past : big or small, we at Even will love hearing from you. Feel free to surprise us!

Nice to have :

Please feel free to share your resume at mehek@skillveda.ai