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Compass India Support Services Pvt. LtdFaridabad, IndiaTele Collection Officer (TCO) – DRA / Non-DRA
Nova Nurture HR SolutionsDelhi, Delhi, India- Full-time
Client : Secure Debt Management Consultants Pvt Ltd
Location : Hyderabad | Delhi | Mumbai (Wadala) Work from Office
Languages Preferred : Any Regional Language | Hindi | English | Tamil | Telugu | Kannada
Experience : 1 to 4 years
Reporting To : Unit Team Leader / Assistant Manager
Direct Reports : None
About Our Client Secure Debt
We are hiring Tele Collection Officers on behalf of our client, Secure Debt Management Consultants Pvt Ltd (SDMCPL) one of Indias most trusted and compliant B2B collections service providers. Secure Debt enables top NBFCs, banks, and digital lenders to recover portfolios ethically through a tech-enabled, process-driven approach.
Key Relationships
Internal :
- Team Leader (TL) / Assistant Manager (AM)
- Internal Training & Quality Management Support Teams
External :
Role Overview
This role involves making outbound calls to customers with overdue payments to initiate and manage collections. Youll work closely with internal teams to ensure recovery targets are met while maintaining professionalism and empathy. Both DRA-certified and Non-DRA candidates are welcome to apply.
Key Responsibilities
What We're looking for :
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