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Job Description for Sales And Service Specialist
Job Summary :
The Sales Executive (Services Offers) will be responsible for managing service-based inquiries, preparing competitive quotations, and ensuring smooth coordination between customers and the execution team. The candidate will handle backend sales processes for Power System Studies and On-Site Testing & Commissioning Services, ensuring technical and commercial accuracy in all service proposals.
This role requires strong technical knowledge in electrical substations, relay testing, transformer commissioning, and field testing services , along with excellent communication and negotiation skills.
Key Responsibilities :
1. Inquiry Handling & Service Offer Preparation
- Receive & Analyze Customer Inquiries :
- Understand customer requirements related to Relay Testing, Transformer Testing, Circuit Breaker Testing, Generator & Motor Testing, Power System Studies, and Substation Commissioning.
- Identify scope, technical specifications, and service deliverables.
- Prepare & Send Quotations :
- Create detailed and accurate service quotations based on customer inquiries.
- Ensure that offers include all necessary service details, pricing, and compliance standards.
- Follow up with customers for clarifications and approvals.
- Negotiate & Finalize Service Contracts :
- Handle customer objections, discuss pricing and terms, and close deals.
- Ensure service offerings are aligned with company profit margins and customer expectations.
2. Technical Coordination & Vendor Management
3. Customer Relationship Management & Order Processing
4. Sales Targets & Reporting
5. Business Development & Market Expansion
Services Managed by the Sales Executive :
The candidate will be responsible for sending offers and managing sales for the following services :
Power System Studies
Field (On-Site) Services
Required Skills & Competencies :
Technical Knowledge :
Sales & Commercial Expertise :
Communication & Coordination Skills :
Software & Documentation Proficiency :
Work Ethic & Team Collaboration :
Designation : Sales And Service Specialist
Qualification : BE. Electrical Candidate(Mandatory)
Experience : Minimum 2-3 years in Sales (Preferably in Electrical Services)
Branch : Navi Mumbai Kharghar (Head Office)
Male / Female : Both
Job Location : Navi Mumbai Kharghar
Preferred Candidate - Candidates from Navi Mumbai will be preferred (If willing to relocate can apply)
Resumes can be sent to [email protected] or [email protected] and we will contact the shortlisted candidates