Jobs in Kolkata, in

Job Description

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied. To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Contact Us : -  9592815674

Requirements

Job Requirements : - High school diploma or equivalent. - Excellent communication and customer service skills. - Ability to work in a fast-paced and dynamic environment. - Strong problem-solving and decision-making abilities. - Ability to handle stressful situations and remain calm under pressure. - Good physical fitness and the ability to lift heavy luggage. - Knowledge of airport regulations and procedures is preferred. - Prior experience in the aviation industry is a plus.