Dealer Success Manager

Company Description

CarDekho Group is India's leading digital automotive solutions provider, supporting car buyers at every stage of their mobility journey. Achieving Unicorn status in 2021, the company has become a vital bridge connecting buyers, OEMs, dealers, and sellers across the nation. It also partners with financial and insurance institutions to facilitate used car financing and insurance, ensuring a hassle-free experience for customers. With its flagship CarDekho Mall in Jaipur and international presence in Southeast Asia, CarDekho has built a global footprint in over 30 countries. Guided by its core values of innovation, trust, and customer focus, CarDekho fosters a diverse and inclusive workplace offering dynamic career growth opportunities.

Role Description

This is a full-time, on-site role for a Dealer Success Manager based in Agra. The Dealer Success Manager will oversee dealer relationships, ensuring optimal performance and satisfaction. Responsibilities include fostering strong partnerships with dealership teams, achieving sales targets, analyzing performance metrics, and identifying opportunities for process improvements. The role also focuses on providing guidance, training, and support to dealerships to enhance efficiency and profitability.

Qualifications

• Strong relationship-building, communication, and interpersonal skills
• Experience in sales, consulting, or dealership management
• Analytical skills to assess performance metrics and identify improvement areas
• Ability to provide training and support to dealership teams
• Proficiency in using CRM tools or dealership management systems
• Bachelor's degree in Business, Marketing, or a related field
• Experience within the automotive industry is a plus
• Willingness to travel locally and adapt to dynamic environments

Skills Required

CRM Tools