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Stakeholder Engagement Advisor - Policy, Planning and Operations
Stakeholder Engagement Advisor - Policy, Planning and OperationsAustralian Energy Market Operator • AU
Stakeholder Engagement Advisor - Policy, Planning and Operations

Stakeholder Engagement Advisor - Policy, Planning and Operations

Australian Energy Market Operator • AU
4 days ago
Job description

Division : Policy & Corporate Affairs

Department : Stakeholder Engagement

Reference number :  12764

Engagement type : Permanent

AEMO at the Heart of Energy

AEMO is Australia’s independent energy system and market operator and system planner. AEMO’s purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all Australians.  Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this. We have the once-in-a-lifetime opportunity to co-design the future of our energy systems, and our core values revolve around character, commitment, and connection. Join us as we contribute to this significant transition in the energy sector.

About the role

Effective stakeholder engagement is a core pillar of AEMO’s work.  Our stakeholder environment is complex, crossing government, industry, consumers and community. High-quality, proactive and consistent engagement will help AEMO to be a trusted partner with our stakeholders to deliver better energy outcomes for consumers and the community.

This is an exciting, early career opportunity to join AEMO’s Stakeholder Engagement Team, engaging across the spectrum of policy, system planning and operations. You will have a critical role in driving consistent, exceptional engagement in line with AEMO’s Corporate Plan, Stakeholder Strategy and Principles, across key items of AEMO’s medium to long-term system planning including the Integrated System Plan, Electricity Statement Of Opportunities, Gas Statement Of Opportunities and Inputs, Assumptions and Scenarios Report.

This role can be based across any AEMO site from Melbourne, Brisbane, Adelaide or Sydney with flexibility to work from home.

What you will be doing

This role will help to identify stakeholder trends and issues, evaluate insights and feedback, and provide strategic advice and recommendations that serve to enhance AEMO's relationships, trust and reputation with stakeholders, deliver better engagement and energy outcomes, and mitigate risks.

With guidance from the senior staff and managers you will :

  • Assist with the implementation of communication and engagement plans and strategies, and help facilitate events and develop quality, consistent supporting content and materials for stakeholders.
  • Identify opportunities to share stakeholder insights and drive improvements in engagement work.
  • Proactively capture insights from stakeholders and share with the wider team and business.
  • Respond to emails in group mailbox and to formal queries as part of an engagement.
  • Assist with the management and maintenance of stakeholder mapping to reflect current state and management and maintenance of stakeholder contact databases and AEMO's CRM.

What you will bring to the role

  • Relevant tertiary qualifications (Bachelor) in social sciences, communications, public relations or related field.
  • Some experience in small to medium sized, corporate and / or complex service delivery organisations. An understanding of the Energy sector would be favourably regarded but is not essential.
  • Advanced proficiency with Excel, PowerPoint and the Microsoft Office suite. Experience with Microsoft Dynamics for CRM will be highly regarded.
  • Good organisational, communication and interpersonal skills, including effective written and verbal communication and consultation.
  • Ability to understand complex technical, commercial or regulatory issues and translate these into meaningful stakeholder messaging.
  • In return some of our benefits to you

  • Flexible working : work from home, part time, job share, hybrid options, and additional leave options
  • Professional development via projects, industry networks, job rotation, study assistance and more.
  • Give back with up to 4 days of volunteering leave per year.
  • Reward your hard work with annual performance bonuses (subject to eligibility).
  • Embrace a healthier you with our wellness program, discounted health insurance, gym perks and our comprehensive Employee Assistance Program (EAP).
  • About Our Process

    At AEMO we are committed to creating a diverse and inclusive workforce. We welcome people of all backgrounds, including people with disabilities and neurodivergence and those who identify as Aboriginal and / or Torres Strait Islander. If you have any accessibility requirements to support you during the application or interview process, simply let us know by emailing us at

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