This job offer is not available in your country.
Fynd - Lead - IT Operations
SHOPSENSE RETAIL TECHNOLOGIES LIMITEDMumbai30+ days ago
Job descriptionOversee end-to-end IT support for onboarding / offboarding, ensuring hardware / software readiness on Day 1. Manage procurement, inventory, and lifecycle of IT hardware (e.g., laptops, accessories) and software tools. Evaluate and purchase IT tools and SaaS platforms in alignment with business needs and budget considerations. Build and maintain robust processes for software provisioning, licensing, and compliance. Establish and monitor Helpdesk SLAs, workflows, and escalation procedures. Automate SaaS deployment, user access provisioning, and policy enforcement. Create and maintain IT knowledge bases and documentation for internal use. Define and implement IT security, risk management, and compliance standards. Partner with PeopleOps to deliver smooth onboarding experiences. Conduct IT onboarding sessions and ongoing trainings for new tools and policies. Champion a distributed-first, asynchronous work philosophy through your practices. Serve as the go-to IT expert for solving tech challenges and delivering proactive solutions. 5+ years of overall experience in IT operations, with 2+ years leading an IT team. Proven experience in managing IT procurement and vendor relationships. Strong experience with IT automation tools, scripting (preferably Python), and SaaS integrations. Deep understanding of IT service management, ticketing systems, and knowledge base platforms. Experience developing and enforcing IT governance, risk, and compliance standards. Hands-on experience with open-source tools and enterprise SaaS ecosystems. Excellent communication skills with strong documentation habits. Experience supporting remote-first or distributed teams is a strong plus. Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially. We help you upskill by organising in-house courses on important subjects Learning Wallet : You can also do an external course to upskill and grow, we reimburse it for you. Community and Team building activities Host weekly, quarterly and annual events / parties. Mediclaim policy for you + parents + spouse + kids Experienced therapist for better mental health, improve productivity & work-life balance We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!
Role Overview :
We are seeking a strategic and hands-on IT Lead to build, scale, and manage Fynd's IT Operations.
You will be responsible for the smooth delivery of IT services across the company, from onboarding to automation, procurement, and governance of systems.
Your goal is to design scalable, user-centric, and secure IT infrastructure that supports Fynd's dynamic and distributed work environment.
What will you do at Fynd?
Leadership & Strategy
- Lead and mentor the IT Operations and Helpdesk teams, including conducting regular 1 : 1s and career development planning.
- Define and execute the roadmap to evolve Fynds IT capabilities and operations.
- Represent IT across business functions and advocate for simple, scalable, and modern solutions.
IT Infrastructure, Procurement & Support :
Automation & Governance :
Collaboration & Enablement :
Some Specific Requirements :
What do we offer ?
Growth :
Flex University :
Culture :
Wellness :
ref : hirist.tech)
Create a job alert for this search
Lead Operation • Mumbai
Related jobs
- Promoted
MAC Specialist - IT Operations
Renovision Automation Services Pvt.Ltd.Mumbai Experience required : - 4-7 years Location : Mode : Hybrid &l...Show moreLast updated: 20 days ago
- Promoted
IT Infrastructure Network Lead
Havoc ConsultantsMumbai We are looking for a skilled and experienced IT Infrastructure Network Lead to oversee and manage all IT Networks across the Offices.
The Network Lead will be responsible for ensuring the ...Show moreLast updated: 24 days ago
- Promoted
- New!
Director - IT Operations
RANDSTAD INDIA PVT LTDMumbai Responsibilities : - Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storag...Show moreLast updated: 5 hours ago
- Promoted
Operations Team Lead
TPMumbai, Maharashtra, India Candidate should have at least one year experience as a Team Lead in BPO environment in international process.Strong leadership and team management skills.
Excellent communication and interpersonal ...Show moreLast updated: 23 hours ago
Operations Lead
SnaphuntMumbai, India Exciting opportunity to lead a high-impact team supporting financial planners in Australia.Join a collaborative, cross-border team, and influence service excellence and growth.Our client is setting...Show moreLast updated: 20 days ago
- Promoted
HR IT Lead(SuccessFactors)
SUN PHARMAMumbai, Maharashtra, India We are having an opening for DGM-HR IT at our Mumbai location.Sun Pharma has embarked on a HR Transformation journey over the last few years, as part of this journey the company has implemented Suc...Show moreLast updated: 1 day ago
- Promoted
Oracle BRM Operations Lead
Techstar Software Development India Pvt. Ltd.Mumbai Job Description : We are seeking an experienced and proactive Oracle BRM Operations Lead to oversee the operational management and optimiza...Show moreLast updated: 30+ days ago
IT Operations Specialist
JLLINDIA JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology ...Show moreLast updated: 30+ days ago
- Promoted
IT Operations Manager
Finesse StaffingMumbai, India We are seeking an experienced IT Operations manager to lead our team and oversee all aspects of IT operations, systems and infrastructure.
The ideal candidate will manage procurement, budgeting and ...Show moreLast updated: 6 days ago
Tech Operations Lead
Yashuss Unlimited Business Solutions Pvt LtdMumbai Suburban, Maharashtra, India We are seeking an experienced Tech Operations Lead to oversee end-to-end technical operations for Zoho applications and custom-developed solutions.
In this role you will lead cross-functional teams ...Show moreLast updated: 30+ days ago
IT - Category Lead ( IT - Procurement Lead )
Third BridgeMumbai, Maharashtra, India The Category Lead IT is responsible for developing and executing category strategies for technology procurement, maximizing commercial and financial benefits, ensuring compliance with procurement p...Show moreLast updated: 30+ days ago
Lead - Operations
Mahindra LogisticsMumbai, Maharashtra, IN Safety- HIRA / SFMEA and Quality-PFMEA knowledge" • Manpower authorization, disciplinary actions, signatures on Bills and reimbursement form, debit notes and gate passes.
Authorization of new recruitme...Show moreLast updated: 30+ days ago
Manager, IT Operations
concentrix bpo pvt ltdINDIA The intelligent transformation partner.The global technology and services leader that powers the worlds best brands, today and into the future.
Were solution-focused, tech-powered, intelligence-fuel...Show moreLast updated: 30+ days ago
- Promoted
Operations Lead
LivspaceMumbai, Maharashtra, India About the role : We're looking for an experienced project management professional to drive modular focussed residential interior fit-out projects in collaboration with the design and site delivery t...Show moreLast updated: 30+ days ago
IT Operations Analyst
KochINDIA The Operations Analyst will report to the Operations SWARM Leader of the KGS India and will be part of a global team that is the first line of response for all server and Network escalations.The Op...Show moreLast updated: 30+ days ago
- Promoted
Lead - Cloud Operations
Squareroot Consulting Pvt Ltd.Mumbai Job Title : Lead - Cloud Operations Location : Mumbai (Work from Office) Certifications : Azure and / or AWS (Mandatory...Show moreLast updated: 11 days ago
Operations Lead
Eclipse Financial ManagementMumbai, India Eclipse Financial Management is a privately owned boutique financial planning firm located on the beautiful Mornington Peninsula, Victoria.
With over 15 years of experience, we specialise in providi...Show moreLast updated: 20 days ago
- Promoted
- New!
TIFIN - Systems Administrator - IT Operations
TIFINMumbai Experience Required : 3+ Years.Employment Type : Full-Time.WHO WE ARE : TIFIN is a fintech platform backed by industry leaders including J...Show moreLast updated: 5 hours ago