Infrastructure Engineer

LenovoHosur, Krishnagiri (district), India

1 hour ago

Job description

Hiring : Infra Engineer (Linux / Windows – Incident & Event Management)

Location : Bangalore

Shift : 24×7 Rotational

Function : Lenovo – SAP Managed Services

Role Overview

We are looking for an Infra Engineer to proactively monitor and manage infrastructure-level alerts and incidents, ensuring high availability and performance of SAP landscapes hosted on Azure and AWS.

Key Responsibilities

Monitor infrastructure alerts (CPU, memory, disk, network) using Azure Monitor, AWS CloudWatch, and Zabbix .
Validate, troubleshoot, and escalate critical alerts to SMEs within defined SLAs .
Perform OS-level troubleshooting and service restarts for Windows & Linux (SLES / RHEL) servers.
Coordinate with Cloud / Platform teams for VM restoration, scaling, and resource optimization .
Review logs, identify anomalies, and support incident investigations.
Execute patching and OS updates as per maintenance schedules.
Maintain configuration, capacity, and availability dashboards.
Contribute to DR drills , post-incident reviews, and RCA preparation.

Core Technical Skills

Windows & Linux Server Administration (SLES / RHEL)

Azure : VMs, Storage, Load Balancers, NSGs

AWS : EC2, S3, VPC, Route 53

Monitoring tools : CloudWatch, Azure Monitor, Zabbix

Automation using Bash / PowerShell

Preferred Certifications

Microsoft AZ-104

AWS SysOps Administrator – Associate

Experience & Competencies

3–8 years of experience in infrastructure support within a managed services environment

Strong collaboration with Basis, DB, and Cloud teams

Customer-first mindset with a focus on minimizing infra-related downtime

Key Performance Indicators

Infrastructure uptime

Alert response & resolution time

Change success rate

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Infrastructure Engineer • Hosur, Krishnagiri (district), India

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