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Senior Process Manager
Senior Process ManagerConfidential • Pune, India
Senior Process Manager

Senior Process Manager

Confidential • Pune, India
26 days ago
Job description

Job Description

Key Responsibilities :

We are seeking a data-savvy professional with 6+ years of experience in Python and SQL, who also brings 2–3 years of direct client engagement experience. This role bridges technical data work with consultative client delivery, ideal for someone who can drive insights and manage stakeholder expectations.

  • Write efficient, production-grade Python scripts for data extraction, transformation, and automation tasks.
  • Design and optimize SQL queries to analyze large, complex datasets across multiple sources (Presto Server, Hive, Spark, etc.).
  • Develop and maintain reusable ETL pipelines using Python libraries such as pandas, sqlalchemy, or Airflow or any tools available at client disposal.
  • Willingness to learn any new ETL tool as per the client requirements.
  • Client-Facing Ownership
  • Lead weekly or bi-weekly calls with clients, understand their analytical needs, and translate them into actionable data tasks.
  • Present insights and dashboards in a structured, business-friendly manner using tools like Tableau, Power BI, or Google Data Studio.
  • Manage project timelines, expectations, and delivery quality for 1–3 active clients simultaneously.

Project & Process Contributions :

  • Contribute to standardizing and documenting reusable scripts and SQL templates.
  • Collaborate effectively with internal teams and client SPOCs to deliver end-to-end solutions.
  • Ensure data accuracy, integrity, and compliance during data handling and reporting.
  • Required Skills & Qualifications :

    Must-Have

  • 5+ years of experience in data roles involving Python and SQL in production environments.
  • 2–3 years of direct client interaction, ideally in a services or consulting setup.
  • Strong problem-solving skills with measurable outcomes from past projects (e.g., improved reporting efficiency by X%, reduced data processing time by Y%).
  • Excellent communication, both verbal and written, with the ability to translate complex data into business insights.
  • Nice-to-Have

  • Experience working with cloud data platforms (e.g., AWS, GCP).
  • Familiarity with project management tools (e.g., JIRA, Asana).
  • Exposure to APIs and data integrations using REST.
  • Knowledge of data modeling and performance tuning.
  • About EClerx

    eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

    eClerx's Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists' partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities

    To know more about us, visit https : / / eclerx.com

    eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law

    About The Team

    eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

    eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

    Skills Required

    Airflow, Power Bi, Sqlalchemy, Tableau, Asana, Jira, Sql, Rest, Pandas, Gcp, Python, Etl, Aws

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