HR Operations Specialist

Responsibilities :

• Handle HR operations end to end for multiple Staffing clients of CIEL with high standards of quality and efficiency
• Collect the time sheet / attendance,
• Run monthly payroll, compliance, expense reimbursement, invoicing, collections and payout processes
• Onboarding - salary structuring, documentation, letters, joining process and induction
• Offboarding - full and final settlement, letters, settlements related to PF, Insurance etc.
• Administer benefits such as insurance, loans / advances, documentation support
• Responding to employee queries promptly and appropriately
• Fulfil client requirements related to MIS, audits, queries etc. promptly and accurately; demonstrate proactiveness in our engagement with the clients
• Grow the wallet share with the clients by providing excellent service to the clients and contract Employees (deputees), building strong rapport with clients, focusing on high-potential clients and taking additional measures to win a larger share of the pie available for Staffing, generate leads for new business
• Anticipate hiring needs of the clients and work with the recruiting teams to build candidate database, generate new mandates and work with Recruiting teams to deliver the desired results promptly
• Growth focus :
• Follow the processes as defined by CIEL as well as the requirements given by the clients
• Draw up an annual budget, make account-level plan and execute the same to achieve the budget
• Use data to track performance
• Leverage technology in carrying out one’s work
• Show a hunger to create a bigger impact, learns best practices proactively and deploy them as appropriate

Ideal Profile :

Client handling experience - Demonstrated success in front-ending Client engagements, especially having grown the engagements by widening and deepening it [based on skill levels and experience, the job will be benchmarked within CIEL as L3, L4 or L5]

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