Specialist-Technology Services

Requirements

Description and Requirements

• Driving Engagement calls with users / Customers / Vendors to understand their exact requirement
• Attending Daily / Weekly calls internally and sharing the updates
• Demonstrates high responsiveness for technology issues
• Drives problems to root cause through partnership with engineers, ensuring knowledge is captured for future events
• Designs, plans and implements high-availability core infrastructure systems
• Develops Software configuration management standards and performs data de-identification and provisioning
• Documents and tracks hardware and software configuration, migration, testing and deployment solutions
• Candidate needs to have strong background in Citrix, Xendesktop, Desktop Delivery Controllers(DDC's), VMWARE, ESXi, Windows Operating Systems
• Ideal candidate needs to have experience working in large scale infrastructure
• Provide the Operational Technical task to migrate Hosted Virtual and will play major role in the successful implementation of the Hosted Virtual Desktop platform
• User support of enterprise level environment hosting virtual desktops published via Citrix XenDesktop with VMware as hypervisor
• Handle escalated user issues from service desk / desktop support teams
• Rubrik Backups handling (As and when required)

About MetLife

Recognized on Fortune magazine's list of the 'World's Most Admired Companies' and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!

Skills Required

Citrix Xendesktop, Software Configuration Management, Vmware Esxi, Provisioning